The staff was extremely helpful and professional. Receptionist worked hard to secure us an early check-in since we were extremely tired after a red-eye. Problem in bathroom was addressed immediately. Good value for money. Very attentive staff. Convenience of a good meal available. Best Michiladas in town at the lounge. Ready access to internet if needed. Convenient location.

Didn't dislike anything about the property.

We absolutely loved this place! The location is incredible - right in the heart of the city and only a 10-minute walk to the main plazas. Plus, it overlooks a beautifully kept park, adding to the overall charm. The staff here is very nice and attentive, going out of their way to make our stay comfortable. The manager even showed an open-door policy, always available to listen to guests. They worked hard to secure us an early check-in when we were exhausted after a long flight.

The check-in process was a little stiff, with no smiles, but it was efficient. However, despite this small inconvenience, we would highly recommend this hotel to anyone.

We had a fantastic stay at this luxurious hotel. The location was perfect, as it was very close to the city center without being directly in it. This allowed us to enjoy the peace and quiet of the surrounding area while still being within walking distance of all the main attractions. The staff were extremely friendly and helpful, always ready to assist us with any requests we had. The room was comfortable and well-maintained, making us feel right at home. The hotel also offered a wide range of services such as room service, dry cleaning, and laundry, which added to our convenience. we were very impressed with the quality and comfort provided here.

In conclusion, we highly recommend this hotel to anyone visiting this city. The combination of its prime location and excellent services make it a top choice for travelers.

The hotel is perfectly located just a short walk from the bustling city center. It is also conveniently situated across from a tranquil park, providing a peaceful atmosphere. Additionally, the rooms are well-maintained and offer a comfortable stay. The staff is friendly and helpful, ensuring a pleasant experience.

The noise from the street can be disturbing at times.

We had a fantastic stay at this hotel. The staff at reception and in the restaurant were very nice and helpful. Señor Felipe at the restaurant was particularly attentive and went out of his way to assist us. The young staff members were also very kind. The hotel facilities were clean and well-maintained. Our room was quiet and comfortable, ensuring a good night's sleep. The location of the hotel was super convenient, right next to a beautiful park and just a short walk from the city center. We felt safe during our stay and appreciated the professional service from the staff. The breakfast at the hotel was delicious and the Wi-Fi worked perfectly. we had a great experience and would definitely stay here again.

Everything was great.

Receptionist secured early check-in. Bathroom problem fixed promptly. Friendly staff at reception and restaurant. Attentive waiter and helpful young staff. Convenient location, quiet and comfortable room. Good food, reliable Wi-Fi. Open-minded manager. Clean facilities, exceptional clerk and bellboy. a valuable and real hotel experience.

Had an amazing time during my recent Christmas stay at a lovely hotel. The complementary breakfast and hot chocolate were a treat! The location was perfect as it was a short distance from the historic center, where we enjoyed checking out the festive decorations. We also appreciated the proximity to a nearby park where we took lovely strolls. One of the best aspects was the amazing view from the room which made us feel the true essence of the city.

The only downside was the lack of variety of food options available in the area. However, this wasn’t a big issue as we enjoyed the hotel food and had a lovely time trying out new restaurants in the city.

I had a great experience at this hotel! The value for the money was fantastic, and the room had everything I needed. The location was perfect, just a short walk to the main plazas and overlooking a beautiful park. The staff was incredibly helpful and attentive, making sure our check-in was smooth and addressing any issues we had promptly.

Hotel breakfast could use some improvement with more variety.

Friendly staff, including restaurant and cleaning personnel. Modern facilities near central tourist area. Adequate room with necessary amenities. Convenient location. Safe and comfortable. Good food and reliable WI-fi. Repeat stays planned.

The staff at the hotel went above and beyond to assist us during our stay. The clerks, bellboy, and cleaning ladies were exceptionally helpful and friendly. We also had the pleasure of meeting the manager, who was welcoming and attentive to the needs of the guests. Additionally, the location of the hotel was convenient, being just a short walk away from the main plazas in the center. The hotel overlooked a beautiful park across the road, adding to the pleasant atmosphere. as backpackers, we appreciated the clean and comfortable accommodations provided by this reliable tower block-type hotel.

Felt well taken care of, no complaints whatsoever.

The staff were friendly and helpful, convenient location, quiet and comfortable room, good food, reliable Wi-Fi.

Nothings.

My recent stay at the beautiful hotel in Queretaro was truly enjoyable. The location was convenient, just a short walk from the city center, making it easy to explore the attractions. The rooms were nicely updated and very clean, providing a comfortable stay. I also appreciated the friendly staff who went above and beyond to assist me during my visit. The restaurant offered delicious food and the availability of garage parking was a bonus. I highly recommend this hotel for a pleasant and convenient stay in Queretaro. I had a great experience and would recommend this hotel.

The hotel was very clean and comfortable, perfect for a business trip. The location was convenient, close to the city center and easily accessible. I appreciated the helpful and friendly staff who spoke both English and Spanish. The restaurant served good food and the front desk was available all night. The garage in the building was a great convenience. The internet worked well and the TV had programming in English as well as Spanish.

The rooms were somewhat small and the beds were full-size instead of queen-size, which was a bit disappointing. The quality of the linens and towels could have been better, although they were clean and new.

The staff were friendly, helpful, and professional. Convenient location. Quiet and comfortable room. Good food in the restaurant. Fast WI-fi.

I had a great experience at a hotel in Queretaro. The location was perfect, just a short walk to the downtown area and right across from a beautiful park. The room was modern and clean, with nice bath products provided. The staff at the reception and restaurant were very friendly and helpful. I highly recommend this hotel.