The hotel had very clean rooms and friendly staff. The breakfast was delicious, with options like eggs, omelettes, fruits, and coffee. The location was great, being close to popular restaurants and bars. It was also convenient having a nearby Go Mart for ATM and alcohol needs.

The noise from the surrounding area was a big issue, especially at night. The hotel was located near a party hostel and the loud music made it difficult to fall asleep.

Clean room, friendly staff. Convenient location for walking to food spots. Easy bike ride to ruins and cenote. Lovely pool, big delicious breakfast. Helpful staff. New and comfortable hotel. Enjoyable rooftop terrace for breakfast. Close to bike rental for exploring. Easy access to beach and cenotes.

The staff at the hotel was very friendly and helpful, from check-in to check-out. They were knowledgeable about the local area and gave great recommendations. The room was clean and well-maintained, with good water pressure in the shower. The location of the hotel was convenient, with a street full of restaurants and live music nearby. I enjoyed the bohemian chic decor throughout the hotel.

To my stay at the hotel. The Wi-Fi in the room was unreliable at times, especially on my phone.

We had a fantastic stay! The staff was incredibly friendly and provided us with excellent tips about the area. The hotel was beautiful, clean, and had all the necessary facilities. The location was perfect, as it was very close to the center of Tulum town, making it convenient to walk to restaurants, shops, and convenience stores. Additionally, it was just a short distance from the stunning ruins and the beautiful beach.

No issues – everything was great!

Friendly staff, comfortable bed, clean room, attractive hotel, convenient location, pleasant breakfast on rooftop terrace.

Nothing, all great.

I recently stayed at Hotel Muyu for a few nights and it was a wonderful experience! The hotel is eco-friendly, spacious, cute, and affordable. The staff was incredibly helpful and accommodating, and the location was perfect with easy access to local restaurants, bars, and shops. The room design was impeccable and the attention to detail was impressive.

I do recommend this hotel.

Spacious, comfortable rooms. Friendly and helpful staff. Great location. Eco-friendly and affordable. Lovely rooftop breakfast. Convenient for exploring Tulum.

Nothing, all excellent.

I had a fabulous stay at the hotel. The room was large and the beds were incredibly comfortable, making it easy to relax after a long day of exploring. The bathroom was also spacious and well-maintained. I loved that there was a locked room where I could store my bicycles overnight. The breakfast on the rooftop was a lovely start to the day, even though it was basic but delicious. The hotel's location was perfect for exploring central Tulum as it was close to everything.

I had a fantastic experience staying at this cute and eco-friendly hotel. the staff, including Diego, Jose, Yenelly, and Oscar. They made our stay special by providing great suggestions and even surprising my friend with a special amenity for her birthday. the location is perfect, right off the main road, making it easy to access local restaurants, bars, and shops. the room design is impeccable, and I loved the attention to detail. Hotel Muyu provided a great experience, and I will definitely be returning.

All was perfect! 👌🏼

J'ai vraiment apprécié mon séjour dans cet appartement. Le service client était excellent, le personnel était aimable, serviable et arrangeant. J'ai dû prolonger mon séjour et cela s'est fait sans problème. L'appartement était propre, confortable et offrait un bon rapport qualité-prix. La rue principale était juste derrière avec de nombreux magasins et activités. Je recommande vivement cet établissement.

Rien, c'est parfait.

New and nice installations. Good location. Convenient access to ATM and amenities. Affordable tours available. Lovely staff. Attractive hotel. Pleasant rooftop breakfast. Beautiful pool. Perfect location near bike rentals, supermarket, and restaurants.

Nothing to complain about at all.

Amazing staff, super clean and stylish place, delicious breakfast with fresh fruit, convenient location near restaurants and stores.

The staff at this attractive hotel were super friendly and helpful, making us feel safe and welcome. The location is convenient, with a bike hire place nearby, and it's easy to reach the beach and cenotes. The breakfast on the roof terrace was pleasant, and the pool, although small, was perfect for a refreshing dip. The room was clean, modern, and had a nice bathroom and balcony. We were pleasantly surprised to find a flat-screen TV with streaming services like Netflix, HBO, and AmazonPrime. The location was also great, close to the center and the ruins. The friendly staff made our stay even more enjoyable. Free Wi-Fi, off-site car park, luggage storage, and express check-in/out were also available.

I stayed at Muyu for 2 nights while exploring the area. The reception staff went above and beyond to provide an early check-in, allowing me to rest after a long journey. The hotel's proximity to the city center was ideal, and the cleanliness and newness of the property were impressive. The rooftop breakfast offered a simple yet delicious spread, with eggs, omelettes, fruits, and coffee. The helpful and friendly workers ensured I had everything I needed, including a hairdryer and extra towels. The added touch of decorating the room for my girlfriend's birthday made the experience truly special.

Strongly recommend this hotel.

The staff was friendly and informative, providing directions and basic knowledge of the area. The hotel had a beautiful and clean space, with reliable wifi. Great location, within walking distance to restaurants, shops, and convenience stores. The room was clean, with a nice bathroom and balcony. It also had a TV with streaming services like Netflix and HBO. Close proximity to the center of town and the ruins.

No negatives.