I had a fantastic stay in this hotel! The location is perfect, just a two-minute walk from the Zocalo and the main shopping strip. It was so convenient to explore the city on foot without needing a taxi or bus. The hotel itself is beautiful and the facilities are top-notch. The rooms were clean and well-maintained, with good water pressure and hot water in the shower. The staff was amazing, very friendly, and always willing to help. They made me feel welcome throughout my stay. I highly recommend this hotel for its cleanliness, facilities, location within footsteps of the Zocalo, and the helpfulness of the staff.

All good.

I recently stayed at a hotel with a great location and I was pleasantly surprised by my experience. The staff at the front desk were helpful and professional, making me feel like I was at a high-end hotel. The building itself had a charming colonial feel and had been recently renovated, giving it a clean and bright atmosphere. Despite the rooms being small, they were clean and pleasant, with lovely antique-looking furniture. The ambiance and location of the hotel were more important to me than extra amenities, and this hotel exceeded my expectations in those areas.

Although the rooms were comfortable, there were a few drawbacks. The bed was a bit small and the pillows were not very comfortable.

The value for money was great, the room was nice and the staff treated us amazingly. The location was perfect, close to everything we wanted to see.

The morning meal could use some improvement, maybe more variety would be nice.

The location of this hotel is fantastic - you can walk everywhere to really get to know the place. The rooms are clean and have a nice, modern feel. The staff provide good service and there are some nice old fashion details mixed in with the modern style.

All of my experiences at this hotel were ok.

Convenient location, plenty of affordable restaurants nearby, and lively zocalo at night. We had a spacious room with a comfortable bed, unlike other guests who complained about tiny rooms. The Wi-Fi worked perfectly, and the staff was helpful in answering our questions.

I got great value for my money at this hotel. The room was clean and comfortable, and the location was perfect for exploring the city. The staff at the hotel were incredibly friendly and helpful, making my stay even more enjoyable.

The hotel breakfast menu could use some improvement.

Conveniently located near the Puebla Zocalo. Room change option available. Good internet. Attractive building with functional wifi in bedrooms. Hospitable and helpful staff.

The hotel had free WIFI and a TV that worked, which was a plus. The location of the hotel was great, being very close to the city center and the Cathedral. It made it convenient to explore the charming town of Puebla.

The room I stayed in was dark, dingy, and a little bit creepy. It had a vaulted wooden ceiling which was interesting, but overall the room felt old and not well-maintained.

The value for the money was excellent, with a cute and comfortable room. The location was perfect, just a short walk from the Zocalo, and the staff were incredibly friendly and helpful.

The morning meal could use some improvement, maybe more variety in the breakfast options.

For the price I paid, I was pleasantly surprised with the value I got at this hotel. The room was cozy and clean, and the location couldn't be better, just a short walk away from the main square. The staff at Plaza Hotel were extremely friendly and helpful throughout my stay.

The hotel breakfast menu could use a bit more variety.

Beautiful hotel! Amazing staff. Perfect location - close to Zocalo. Recommended.

Nothing, all great.

Great location in the heart of the city, just a minute walk from the cathedral and restaurants. Convenient parking and molotes stands nearby. The building is attractive and interesting with wifi working well in the bedrooms.

Felt very welcome, no complaints whatsoever.

This hotel is located right in the center of Puebla, making it a great choice for exploring the city. The value for money is excellent, with affordable prices and breakfast included. The rooms are clean and comfortable, with nice bathrooms. The staff provide friendly service and are knowledgeable about the area. Additionally, there are plenty of restaurants nearby, making it convenient for dining options.

No negative aspects were mentioned in the reviews.

Great location, close to the city center, restaurants, and attractions. Easy to walk around with kids. Nice staff and cute building. Good hot water and water pressure in the shower. a convenient and pleasant stay. 😊

The room rate was very affordable, making it a budget-friendly option for travelers. The hotel's location was excellent, with easy access to the main attractions in the area, such as the zocalo and historic center. The staff was generally friendly and helpful, providing assistance when needed.

The noise level in the hotel was unbearable, especially in rooms located near the courtyard-like area. The live music from a nearby restaurant could be heard until late at night, making it difficult to sleep.