The hotel's central location makes it very convenient for exploring the city. It is close to the city centre and within walking distance of many restaurants and attractions. The receptionist speaks English fluently and is able to assist guests with any inquiries they may have.

The breakfast offered at the hotel leaves much to be desired. It consists of only two kinds of cereal and milk, which may not be satisfying for those looking for a hearty meal in the morning.

As youngsters, we loved the location of the hotel. It was within walking distance to many restaurants, the Gran Plaza, and areas with nightly entertainment. The pool was also a great feature, providing a lovely and refreshing escape. The rooms were exceptionally clean and the beds were cozy, ensuring a comfortable stay. Parking across the street, with the hotel subsidizing 12 hours a day, was also a convenient amenity.

Felt completely happy, no complaints whatsoever.

I had an amazing stay at this hotel. The modern renovations done by the new owners have truly transformed the place. The cleanliness of the rooms and hotel facilities was impeccable. The location was ideal, being close to the city center yet surprisingly quiet. Parking was conveniently available right across the street from the hotel. The included breakfast of toast, cereal, and plenty of coffee, tea, and orange juice was a great start to the day.

Nothing could have been better.

We had a great stay at Hotel Santiago. The location was perfect, close to restaurants and within walking distance to many attractions. Our room was comfortable and clean, with a nice big shower and comfortable beds. The AC worked well and the Wi-Fi was reliable. The staff was friendly and helpful, especially the cleaning staff who were attentive to our needs. Although the continental breakfast was a bit disappointing, there were plenty of other food options nearby. I would highly recommend Hotel Santiago for its great location, comfortable rooms, and friendly staff.

The location of the hotel was fantastic, right near the bustling main plaza. I loved being able to easily access the restaurants and bars on the lively street where the property is situated. The staff at the front desk were incredibly helpful, providing recommendations on what to do and see during my stay. They even helped me arrange a cab when I needed it. Additionally, the price for the hotel was very reasonable, making it a great option for budget-conscious travelers. The rooms were clean and the beds were comfortable, providing a comfortable place to rest after a long day of exploring. I had a very enjoyable and economical stay at this hotel.

The hotel is conveniently located close to the main plaza and within walking distance of everything in the city center. The rooms are clean and comfortable, with a large and comfortable bed. The staff is friendly and efficient, ensuring a pleasant stay. The hotel offers hot and cold water in the bathroom, as well as coffee for guests.

There were some issues with the internet connection, which was slow and unstable during the day and nonexistent at night.

The location of the hotel was excellent, right in the heart of the city and close to all the main attractions. We were surrounded by restaurants, bars, and shops, which made it very convenient for exploring. the courtyard of the hotel was beautiful and added a nice touch to the overall ambiance. the staff were friendly and helpful, always ready to assist with any questions or concerns.

The cleanliness of the hotel was not up to par. Our room was dirty and had several bugs, which was quite off-putting.

For the price we paid, Hotel Santiago provided great value with clean rooms and modern amenities. The location was perfect, being right in the downtown area and close to the ADO bus station. The staff were friendly and helpful, especially the morning receptionist.

Breakfast delights could be improved with a wider variety of options.

Conveniently located near ADO bus station, restaurants, and entertainment. WiFi worked well. Included breakfast was a nice bonus. Large walk-in shower. Parking available with subsidy. Comfy beds. Spacious rooms. Clean and great value. Helpful staff. Good amenities. Close to Centro parks and Plaza Grande. Hot and powerful shower. High-quality bedding. a great stay.

This hotel is an excellent value for money, with great prices and basic amenities. The staff is very friendly and helpful, and the beds are comfortable. It's also conveniently located in the historic center, with lots of restaurants and attractions nearby. The breakfast is simple, but tasty with a choice of jam or butter.

All was well during our stay.

Central location, friendly staff, convenient luggage storage, fantastic main plaza nearby, bustling street with restaurants and bars, spacious room for 5 people. Highly recommend!

Absolutely nothing.

Great price and location. the hotel was conveniently situated near the main plaza, making it easy to explore the city. the surrounding area had plenty of restaurants and bars to choose from.

The room lacked a window, which made it damp and prone to mosquito infestations. It could also have been cleaner.

As young people, we loved the vibrant location of the hotel, with its proximity to trendy shops, lively bars, and delicious restaurants. The small pool in the charming patio provided a cozy spot to relax, and the breakfast area was equally inviting. The beds were incredibly comfortable, ensuring a good night's sleep. The staff was friendly and accommodating, allowing us to leave our bags after check-out.

We felt very welcomed and had no complaints.

Spent Easter weekend in this hotel and had a great experience. the breakfast was complimentary and the staff was friendly and accommodating. the location was perfect as we were able to easily walk to all the main attractions of the city, and the view from our room was amazing.

The Wi-Fi was spotty at times and the room could use some updating. the view from our room was slightly obstructed by nearby buildings.