Friendly and knowledgeable staff, convenient location near central plaza, undergoing restaurant renovation, spacious rooms with comfortable beds, good coffee in the morning.

We had a fantastic stay at this luxurious hotel! The staff went above and beyond to make us feel welcome and answer all of our questions about the area. The location was perfect, in a safe and convenient area, close to the bus station and just a short walk to the center of town. The room was incredibly spacious, with a fabulous king bed that was so comfortable, and the linens and pillows were top-notch. The bathroom was large and well-appointed, and the AC kept the room nice and cool. We also loved the little french inspired restaurant next door for breakfast, with delicious food to start our day off right.

This place is highly recommended to everyone.

We had a fantastic stay at this luxurious hotel. The location was perfect, just a short walk to the OCC bus station, making it convenient for our travels. We felt safe in this area, which was a huge plus. The hotel itself was only 8 years old and very clean and secure. The rooms were spacious and even had a kitchenette and fridge. And the bed was incredibly comfortable. The staff here were exceptional, making us feel welcome and answering all of our questions with expert knowledge. we had a wonderful experience at this hotel.

We highly recommend this hotel to everyone.

This clean and secured hotel is conveniently located within walking distance to the city center and the OCC bus station. The rooms are spacious and come with a kitchenette and fridge. The staff is exceptionally friendly and helpful, ensuring a pleasant stay. Guests can enjoy fast Wi-Fi and comfortable beds. The hotel also offers safe parking onsite for added convenience.

No restaurant available at the hotel.

Great location, helpful staff, clean and secured, comfortable bed, fast WI-FI, kitchenette with fridge.

Nothing everything was great.

After a long day of traveling, I was pleasantly surprised by the spacious and clean room at Hotel & Suites Mo Sak. The bed was incredibly comfortable, and I had a great night's sleep. The kitchenette and fridge were an added bonus, allowing me to prepare some snacks and drinks during my stay. The fast Wi-Fi was a definite plus, as I needed to stay connected for work. The location of the hotel was fantastic, with the bus station, shops, and restaurants all within walking distance. I had a comfortable and enjoyable stay at Hotel & Suites Mo Sak. I would recommend it to others looking for a clean and affordable accommodation option.

We had a wonderful stay at this place! The location is perfect, as it is just a short walk to the centre and the OCC bus station. We loved how spacious our room was, with a big comfortable bed and a large bathroom. The air conditioning worked great and kept us cool throughout our stay. We also appreciated the little extras, like the sitting area, dining table, and patio in our room. The staff was excellent and went above and beyond to make our stay comfortable. We were even allowed to check in and out later than usual, which was a nice gesture. The free Wi-Fi and parking were also a great plus.

This venue is highly recommended for families.

My partner and I had a wonderful romantic escape at this hotel. the spacious rooms were perfect for our getaway, and the king bed with its luxurious linens and pillows made for a comfortable and relaxing stay. We also appreciated the large bathroom, which added to the overall comfort of our experience. Moreover, the hotel's great location allowed us to easily explore the town center, as well as conveniently access the ADO bus station and collectivos to the Guatemalan border.

There were a few aspects of our stay that were less than ideal. we found the customer service to be lacking.

The hotel staff was excellent, making us feel welcome and answering all of our questions expertly. The location was convenient, with an OXXO shop nearby and easy walking distance to the Central Plaza. The room was spacious and clean, with a comfortable bed. The hotel also provided secure parking and allowed us to check in and out slightly later than usual.

Absolutely nothing.

Spacious rooms, great location, helpful staff, secure parking, good coffee.

Nothing, all great.

Excellent staff, expertly answered questions. Better than previous places in town. Walking distance to Plaza. Renovated restaurant in progress. Close to bus station, shops, and restaurants. Spacious room, comfortable bed, large fan. Big bathroom. AC works great. French-inspired breakfast nearby. Borrowed phone charger. Helpful staff, secure parking.

We loved the spacious room with a fabulous king bed, great linens, and pillows. The large bathroom was a bonus. The hotel's location was perfect, with easy access to the OCC bus station and the city center by walk. We felt safe in this area. The staff at the hotel was excellent, making us feel welcome and answering all our questions about the city and its attractions. The hotel's cleanliness and facilities were top-notch, and we appreciated the fast WI-FI and the availability of parking.

All good.

During my Easter vacation, I had a great hotel experience. the staff was incredibly helpful and welcoming. They provided us with excellent recommendations for activities in the area. the hotel was located within walking distance of a central plaza with a variety of shops and dining options. We also appreciated how clean the hotel was, which made our stay all the more comfortable.

We were told the price would not change, but we suspect there may have been some room for negotiation. Despite these issues, our overall experience at this hotel was positive.

The room was spacious and had a kitchenette with a fridge, which was convenient. The bed was comfortable and the Wi-Fi was fast. The hotel is located close to the bus station, shops, and restaurants. The security measures made me feel safe during my stay. Despite a few minor drawbacks, overall I would recommend this hotel.

Excellent staff, expertly answering questions about local attractions. Convenient location near Central Plaza for dining and shopping. Spacious room with comfortable king bed, luxurious linens, and large bathroom. Great AC and easy access to bus station and Guatemalan border. Delicious breakfast option next door.