Hotel Unknown, Mérida (Mexico) - Deals & Reviews

The staff was incredibly attentive, helpful, and kind, making us feel like family. They were always available, quick to offer assistance, and even went above and beyond to help with laundry and finding coffee capsules. The hotel's beautiful setting, with an outdoor pool that was warm and well-maintained, added to the overall enjoyment of our stay. The breakfast, consisting of fruit, sweet bread, and coffee or juice, was simple but good. Additionally, the hotel's friendly bartender offered a great selection of drinks and even greeted us with a welcome drink upon our arrival. The hotel's location was excellent, being just a short walk away from parks, cafes, stores, and restaurants. The hotel provided a peaceful atmosphere away from the city buzz, while still being conveniently close to the city center, making it a perfect choice for a relaxed and laid-back stay.

Nothing to fault.

I recently stayed at this luxurious 4-star hotel and had a fantastic experience. The location is perfect, just a short 15-minute walk to the city center. The service provided by the staff was excellent – from the room service to the housekeeping, they made sure I had everything I needed. The airport shuttle service was also very convenient, making my arrival and departure hassle-free. Upon check-in, I was even offered a refreshing welcome drink. The hotel offers a range of tours and ticket assistance, making it easy to explore the area. The room amenities were top-notch, with air conditioning, a comfortable sitting area, and a terrace or patio to relax on. The rooms were also soundproofed, ensuring a peaceful night's sleep. The hotel's beautiful garden area with its cozy garden furniture was a great place to unwind. I had a truly comfortable and enjoyable stay.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

The whole place is very beautiful, with vibrant colors and high-quality materials. The hotel is located on the edge of the city center, just a 15-minute walk away, which makes it close enough to explore the city easily, but far enough to escape the hustle and bustle of tourists shops. Our room was incredibly spacious and comfortable, and the beds were especially cozy. The modern interior design was tastefully done, and the bathroom featured a great shower. We also enjoyed taking a refreshing break in the lovely pool during the hot afternoons. The staff was very caring and attentive, ensuring that we had a wonderful experience.

Liked everything.

We had a fantastic stay at this hotel. The cleanliness was impeccable, with spotless rooms and a dreamy pool to relax in. The hotel facilities were top-notch, including a plunge pool on our terrace and a shared pool for the kids to enjoy. The location was perfect, just a 15-minute walk away from the city center, allowing us to easily explore this beautiful city while staying away from the hustle and bustle of the tourist shops. Additionally, the staff was delightful and provided us with lovely service throughout our stay. They made us feel welcome from the moment we arrived, even offering us a complimentary cocktail upon our arrival.

All good.

The King suite at this hotel was mind-blowing! From the jaw-dropping decor to the spaciousness of the room, everything was super impressive. The bathrooms were luxurious, and both the private and public pools were perfect for relaxation. The free massage was a nice touch, and the substantial breakfast kept us energized for the entire day. The staff was extremely friendly, and the location was conveniently close to the city centre. We felt safe throughout our stay, and the hotel provided free wi-fi, a car park, luggage storage, 24-hour security. The air conditioning in the room was fantastic, making our stay even more enjoyable. Definitely recommend this hotel for an amazing experience!