During my Easter stay, I appreciated the affordable rates and the historical charm of the hotel. The architecture and art-deco lift were enchanting, giving a sense of stepping back in time. The location of the hotel was unbeatable, right on the zocalo. Plus, the staff were friendly and helpful, offering recommendations for dining and sightseeing.

There were some aspects of the hotel that could be improved. The cleanliness of the rooms was not up to par, with stained sheets and old-looking towels.

I had an amazing stay at this luxurious hotel located right on the bustling zocalo. The view from my balcony was simply breathtaking, overlooking the vibrant square and the iconic Veracruz Cathedral. The room layout was unique, giving it a more spacious and apartment-like feel. The staff were incredibly friendly and accommodating, even granting my last-minute request for a late checkout. The service, from room service to housekeeping, was exceptional. Plus, the amenities provided, such as the air conditioning, sitting area, and in-room safe, enhanced my comfort and convenience during my stay.

I must say, being located in a lively party street did result in some noise in the evenings. However, this was a minor inconvenience that did not significantly affect my overall experience.

The hotel's location in the city center is convenient for exploring. The Christmas lights and orchestra on the Zocolo create a festive atmosphere. The historic elevator adds charm. the hotel offers value for the price, with helpful staff and a clean room.

Convenient parking garage at the back, easy access into the building. Refreshingly cold a.c. unit in room. Hotel located near a plaza with numerous restaurants. Reasonable prices compared to other nearby options. Friendly staff and attentive housekeeping. Great location for exploring local attractions like the naval museum.

We loved the hotel's location, right in the heart of the city's main square. It was perfect for exploring the colonial section of this city. The staff at the hotel were friendly and helpful, providing us with recommendations for restaurants and sightseeing. We also appreciated the fact that they had their own parking garage and the air conditioning in our room worked great. Plus, we enjoyed the convenience of having several restaurants nearby and being close to major attractions.

Nothing could have been better.

The rooms are spacious and clean with two big double beds and a spacious bathroom. The AC works well and the hot water is consistent. The manager was helpful in resolving an issue and there is parking available in the back of the building. Conveniently located near restaurants and major attractions.

The only positive aspect of this hotel was its convenience to the nearby Zocalo. It was within walking distance and there were decent bars and restaurants in the area. However, even this advantage was overshadowed by the numerous issues and disappointments during my stay.

The hotel was old and dark, in desperate need of restoration. The air conditioner was extremely loud and eventually stopped working altogether.

I visited Veracruz for a week-long vacation and the hotel exceeded my expectations. The location was superb, right in the heart of the city's main tourist area, "Los Portales". There were numerous restaurants and attractions nearby, making it incredibly convenient. The room itself was spacious and clean, with two comfortable double beds and a large bathroom. The AC worked well and there was always hot water. The staff was helpful, especially the manager who promptly moved me to a quieter room upon request. One of the highlights was the balcony overlooking the zocalo, where I could enjoy the lively atmosphere. I highly recommend this hotel for its value, location, and friendly service.

Despite my wonderful experience at the Hotel Imperial, I would definitely recommend this hotel.

We had a fantastic stay in this hotel. The cleanliness was impeccable, with well-maintained rooms and common areas. The hotel facilities were top-notch, with a beautiful balcony overlooking the lively zocalo. The hotel also had its own parking garage, which was very convenient. The location was perfect, right on the zocalo where we could enjoy the vibrant atmosphere, including live music and dancing in the evening. The staff were friendly and accommodating, making us feel welcome throughout our stay.

Can honestly say there wasn't anything not to like.

During my recent stay at Hotel Imperial, I was impressed with the spacious and clean rooms. The two double beds provided ample space for a comfortable rest, and the bathroom was also spacious with hot water readily available. The air conditioning worked well, ensuring a pleasant temperature throughout my stay. A standout moment was when I needed to change rooms due to the noise from the air conditioning units outside my window. The helpful manager promptly assisted me and ensured I had a quiet and peaceful room for the remainder of my stay. I had a positive experience at Hotel Imperial and would recommend it to others seeking a well-located and budget-friendly accommodation option in Veracruz.

I stayed at Hotel Imperial for a few days during my visit to Veracruz. The location was perfect, right on the zocalo and close to the Veracruz Cathedral. The staff, including the manager and female receptionists, were incredibly friendly and helpful. There was also an older gentleman who went out of his way to assist me with my luggage and even store my valuables while I went on an excursion. The hotel had its own parking garage, and my room had a great air conditioning unit that kept it nice and cool. The hotel is surrounded by several restaurants, and there were plenty of recommendations for dining and sightseeing in the area.

Totally recommend this hotel.

The location of this hotel was absolutely perfect for our Christmas stay. We were right in the heart of the city, surrounded by the beautiful Christmas lights and decorations. It was truly magical. Additionally, the old-world charm of the hotel, with its enchanting art-deco lift, added to the overall experience. It felt like stepping back in time, which was a unique and enjoyable aspect.

There were some aspects of our stay that left much to be desired. The rooms were a bit shabby and in need of some updating.

The hotel's central location, helpful and friendly staff, knowledgeable receptionists, secure storage for belongings, value for money.C. unit, proximity to local attractions and restaurants, balcony with Zocalo view, spacious dual-story layout, accommodating late checkout.

Nothing at all.

I stayed at Hotel Imperial for three nights during my business trip. The lobby has a unique architecture and the ancient elevator is fascinating. The hotel offers great value for the price and is conveniently located in the heart of the city center, surrounded by restaurants and popular attractions. The hotel has its own parking garage, the rooms are spacious and clean with comfortable beds, and the AC works perfectly. The staff, including the manager and housekeeping, were helpful and friendly. The location is ideal for exploring the city and is close to major tourist sites like the naval museum.

I would be happy to recommend this hotel.

Nice spacious rooms, clean, two big double beds, spacious bathroom, hot water, good AC.

All good.