Great price, central location and friendly staff at Istay Hotel. We enjoyed the convenient access to taxis right at the door. The room was quiet, clean, and the staff was willing to make adjustments to make our stay comfortable. We also loved the delicious breakfast buffet at the nice restaurant located off the lobby, especially the custom grill. I would recommend this hotel for its value and location.

During my Christmas stay, I really enjoyed the central location of the hotel. It was perfect for exploring the city and being close to all the main attractions. Another positive aspect was that breakfast was included in the stay, which was a nice bonus and saved us money. Additionally, the staff were friendly and helpful throughout our stay, providing us with any information or assistance we needed.

One of the drawbacks of the hotel was the malfunctioning elevators. They were slow and often didn't work properly, causing delays and frustration.

The bed was comfortable, and the hotel's location was convenient for exploring other areas. The breakfast buffet promotion was a highlight, with good quality food and coffee at the restaurant. The staff was responsive when we had a leak in our room and promptly moved us to another.

I had a great stay here! The bed was super comfy, and the room had all the amenities I needed. I loved the fact that the window could be opened for fresh air and had amazing views of the mountains! The location was perfect for exploring the city, and the staff was very friendly and helpful. The restaurant had delicious food and a great promotion on the breakfast buffet.

I would definitely recommend this place to anyone looking for great service and comfort.

Lovely staff, great installations, fantastic location, safe area, walking distance to sights and events.

Was all great.

We had a fantastic stay here! The location of this hotel is superb, right in the middle of downtown where there are plenty of great restaurants, places to go shopping, and so much to do and see. We loved how convenient it was to buy snacks, street food, local restaurants, and clothes right in the commercial area. Plus, all the major attractions were within walking distance, making it easy to explore the city.

We highly recommend this hotel to anyone.

I recently stayed at Istay Hotel and had a wonderful experience. My travel purpose was to explore the city and I stayed for three nights. The staff was very courteous, despite the language barrier. They made sure to provide excellent service despite not speaking English. One great feature was the free underground parking garage, which gave me peace of mind knowing my vehicle was safe. The cleaning staff was also very friendly and kept our two rooms spotless. The strong wifi signal was a bonus and made it easy for me to stay connected. Additionally, the location of the hotel was perfect, with everything within walking distance.

Recommend this hotel.

We liked the location of this hotel. It is in a great area, with many attractions and amenities within walking distance. The staff were very nice and efficient. They were helpful with our needs and made us feel welcome. The price was reasonable considering the quality services provided. we had a pleasant stay at this hotel.

The room had all the necessary amenities - comfy bed, clean room, desk, wifi, and fridge. The shower was great with hot water and good power. The mountain views were beautiful and it was nice to have the option to open the window for fresh air. The aircon worked well. The location was excellent, with walking distance to major attractions, bars, and restaurants. Room service had a nice choice of meals until 10pm. The rooms were always clean, and the cleaning staff was courteous. The wifi signal was strong. The Montana restaurant served great food, and the receptionists, especially Yessika and Ximena, were the best.

Felt like home, no complaints whatsoever.

The hotel is conveniently located in the heart of downtown, making it easy to explore the city's attractions and enjoy a variety of restaurants and shops just steps away. You'll never run out of options for dining or entertainment nearby. The hotel's rooms are comfortable and clean, providing a pleasant stay for guests. The staff is friendly and helpful, ensuring that all your needs are taken care of during your stay. Additionally, some rooms offer beautiful views of the city skyline.

One downside is that the hotel's television channels can sometimes be unclear and lack certain sports networks.

We had a fantastic stay at this hotel. The staff was courteous and always willing to help, despite the language barrier. The hotel offered free underground parking which gave us peace of mind knowing our vehicles were safe. The location of the hotel was excellent as it was very close to the convention center where our meetings were held. Additionally, it was conveniently close to convenience stores and downtown. The rooms were always clean and the wifi signal was strong, allowing us to stay connected throughout our stay. we were highly satisfied with the cleanliness, parking facility, location, and staff at this hotel.

Couldn't stay longer.

The central location of Istay Hotel made it convenient for exploring the city. The breakfast included in the stay was a great addition and saved us time and money. Despite some negative reviews, we had a pleasant and comfortable stay. The cleaning staff was courteous and kept our rooms tidy throughout our stay. The strong WiFi signal was a bonus for staying connected. I would recommend this hotel for its location and overall positive experience.

Excellent location, walking distance to attractions. Plenty of bars and restaurants nearby. Room service available until 10pm with a good meal selection. Cleaned rooms. Helpful staff, especially Yessika and Ximena. Great water pressure in the shower and convenient alarm with USB ports.

Had a nice Christmas break in the downtown area. Great complementary breakfast and happy hour drinks. The location is perfect. Close to shopping and restaurants within walking distance. Loved the rooftop pool with an outstanding view of the city.

The elevators were often slow and crowded, and the carpets had an unpleasant smell in some areas. The parking garage was quite tight and difficult to maneuver in.

Convenient location, affordable price, delicious food/coffee, comfortable bed/work space, great shower/view, fresh air.

Nothing not to love.