We had a fantastic stay at this hotel in Monterrey. The cleanliness was impeccable, and the hotel facilities were top-notch. The parking was convenient, and the location was easy to find, close to the center of this city. It was a short walk to all major tourist destinations, and we loved being in the historic center of Monterrey. Additionally, there were plenty of delicious restaurants nearby. The breakfast was delicious, and the staff was extremely friendly and helpful.

Nothing that we didn't like.

I recently stayed at Krystal in downtown. The location is perfect, right next to Macro Plaza and Barrio Antiguo. I felt safe walking around and there are plenty of shops and restaurants nearby. The cleaning staff was incredibly friendly and the concierge was helpful and approachable. The hotel is comfortable and has a small Starbucks counter in the lobby for a quick coffee. The gym is well-equipped and the area is convenient for getting around with Uber or taxis. a great location for exploring the city.

I recommend this hotel.

The hotel had clean and comfortable rooms, which made for a pleasant stay. The staff were friendly and helpful, providing good service. The location of the hotel was also convenient, with key attractions and amenities within easy reach.

There were a few areas that could be improved. The Wi-Fi was not very reliable and the TV reception was not great.

Fantastic location close to Old Town, Macroplaza, restaurants, and museums. Beautiful hotel with easy access to dining and shops. Extremely comfortable bed and blackout curtains for a good night's sleep. Helpful valet parking person at night shift providing recommendations for nearby stores. Good value for clean room.

Great location, close to restaurants and shops. Comfortable facilities and beautiful decor.- Enjoyed having a Starbucks in the lobby.

The breakfast was not included and expensive. Room service was slow in providing necessary items.

We highly recommend this hotel for its excellent location in the heart of the city. We could easily explore the downtown area, with its lively pedestrian street filled with cafes, restaurants, and shops. It was also within walking distance of popular attractions like La Macroplaza and the river walk. The convenience of having Uber and taxis readily available was a huge plus.

In conclusion, this place is a hidden gem in the city. With its prime location, excellent service, and comfortable amenities, we would recommend this hotel to everyone.

As a solo traveler, I absolutely loved the location of this hotel. It was right in the city center, surrounded by a bustling pedestrian street filled with cafes, restaurants, and shops. There were also convenient money exchange places nearby, as well as American food franchises and 24/7 pharmacies. The hotel was within walking distance of many popular attractions, including La Macroplaza, the river walk, and the charming old town with its artsy cafes and bars. Plus, getting around the city was a breeze, thanks to the availability of Uber and taxis. The bellboys, especially Humberto, provided excellent service and were always ready to assist.

Felt very well taken care of, no reason to complain.

Great location in the heart of the city with easy access to restaurants, shops, and attractions. Friendly and helpful bell staff always greet guests with a smile. Nearby money exchange stores open 24/7 for convenience. Plenty of American fast food chains and national pharmacy chains in the area. Taxis and Uber are readily available for transportation needs.

My recent stay at Krystal in Monterrey was fantastic. I stayed for three nights and found the hotel to be a great value for the money. The room was clean and comfortable, with a picturesque view of the city lights in every direction. The location was perfect, right next to Calle Morelos and the MARCO, making it easy to explore the city. The staff, especially the valet parking person from the night shift, were friendly and helpful. The hotel also had a beautiful lobby and on-site parking. I had a wonderful experience at Krystal and would highly recommend it.

100% Recommend this hotel.

Located in a perfect spot near the airport, with enjoyable views and large, comfortable rooms. The nearby shopping strip adds to the overall experience. Great location in the historical part of town, with plenty of shops, bars, restaurants, and attractions. Larger than average rooms provide ample space.

I recently stayed at this luxurious 4-star hotel in downtown and I cannot recommend it enough. The location is perfect, with everything I needed within walking distance. I was able to explore the city easily and conveniently. The staff at this hotel were amazing, always ready to assist with any request. The service was top-notch, from the helpful bell boys to the friendly and efficient receptionists. They made me feel welcome and attended to my needs promptly.

This place is a true gem with exceptional service and comfort. I highly recommend it to anyone looking for a luxurious and comfortable stay.

As longer term business travelers, we loved the convenient location in downtown with easy access to Macro Plaza and Barrio Antiquo. Plenty of shops and restaurants to explore without the need to drive around. The rooms were spacious and comfortable, providing a relaxing stay.

Felt like VIPs, with nothing being too much trouble.

We had a fantastic stay at this hotel. The location was excellent, close to everything we wanted to see and do. We felt safe throughout our entire stay, which was a huge relief. The staff and service were top-notch, always friendly and helpful. The facilities were clean and well-maintained, making for a comfortable and pleasant experience. we highly recommend this hotel for its great location, excellent service, and overall positive experience.

We loved the location of this place as it is right in the middle of downtown. The staff provided excellent service, giving us great recommendations and even helped us find nearby stores and restaurants. We appreciated the cleanliness and overall high standard of the room amenities like the ironing facilities, in-room safe, and tea/coffee facilities. The indoor swimming pool, jacuzzi, and sauna were excellent additions to our stay.

We would recommend this venue to anyone as it has everything you need for a comfortable stay.

We had a great stay at this luxurious 4-star hotel in the heart of downtown. The location was perfect—it was near all the main attractions like the Macroplaza, restaurants, and museums. We were impressed with the spacious room and the amenities provided. The bed was extremely comfortable, and the blackout curtains ensured a good night's sleep. The housekeeping service was excellent, and we appreciated the daily full service. The staff gave us excellent service, even though it wasn't well organized. We also enjoyed the indoor swimming pool and sauna. we had a wonderful experience here and would highly recommend it to families seeking a comfortable and convenient place to stay.

We did have a small hiccup during breakfast. The waiter's service was not up to par.