Krystal Satelite Maria Barbara Hotel, Tlalnepantla (Morelos) (Mexico) - Deals & Reviews

The fresh made-to-order omelettes at breakfast were a highlight, and the patio's greenery provided a calming escape from the city's hustle. Staff, especially Mario, truly dedicated themselves to customer service.

Pool area could use better maintenance.

The staff was accommodating and

helpful throughout my stay, which made a significant difference. I appreciated the clean, spacious room, although the coffee served was not made with potable water, so I recommend sticking to bottled drinks. Overall, a comfortable experience despite a few drawbacks.

100% recommend for a hurried visit

Clean room, strong shower. A fresh breakfast with made-to-order omelettes and helpful staff made our stay comfortable and enjoyable, while the convenient taxi availability helped us explore the city easily.

The hotel is conveniently located near a shopping mall, making it easy to find dining options. Enjoyed the complimentary American breakfast, and the staff were always eager to help. Plus, the pool area was a nice retreat.

However, the rooms felt a bit outdated, with aging furniture and some maintenance issues. The Wi-Fi was slower than expected and it was hard to get the car from valet during busy events. Definitely could use some renovations.

convenient access to nearby shopping mall, warm pool water, clean linen and towels

The room was quite smelly with dirty carpets!!! The air conditioning seemed outdated and noisy. I was disappointed by the minimal amenities provided!!! It's time for a thorough cleaning of the smoking area!!! Internet speed was not acceptable!!!

For a great breakfast experience, order made-to-order omelettes for a fresher taste. Also, consider requesting a room away from the carpet due to potential allergies.

The restaurant had a guy named Miguel who was super friendly, he really made our stay feel special , always with a smile and nice chat. The room was spacious and the bed was comfy. we could relax after long days of exploring together, it was a real treat.

It wasn’t cheap , but honestly for what we got it was still acceptable.

the dirty windows were just the cherry on top of my absoluteley disgusting stay, oh, and the tiny shampoo was a total disgrace. I expected at least a complimentary upgrade after the poor room design created a soundproofing disaster! how hard is it to ensure decent service? I almost gave a good review but just couldn't.

the hotel was pretty nice, i liked that my room had two tvs and they even gave me a fridge and a coffee machine, super handy! staff was friendly, and the garden was really pretty too. i was close to some stuff i needed to do, and getting a taxi was easy peasy. oh, and they had a great breakfast with fresh eggs every day, kinda cool how they switch it up!

The deluxe king room was spacious, super clean, and perfect for working with a desk setup. Loved the beautiful outdoor pool area, and enjoyed the convenience of the nearby mall for shopping.

Felt very cared for, no complaints whatsoever.

the breakfast is superb , with attentive kitchen & wait staff. the outdoor pool area is very inviting , making it a great spot for relaxing after a long day. friendly and accommodating service was a highlight! 🌞

the check-in process could be quicker.

We loved the heated pools and jacuzzi after shopping at Mundo E and Plaza Satelite. The check-in and check-out were quick, and the staff was helpful throughout our stay. The rooms were comfy, and you can't beat the service! Would totally recommend it for a fun getaway with friends.

However, I did notice that the cleaning crew could have paid a bit more attention in some areas.

delightful stay at krystal with attentive and caring staff during our family emergency

Our family had a delightful stay! The staff were incredibly compassionate when my husband fell ill, arranging a doctor's visit and ensuring we had everything we needed. A truly caring experience!