Friendly staff, clean rooms and outdoor area, delicious food at the on-site restaurant, warm jacuzzi and outdoor pool during winter, secure private parking, and soundproof rooms.

Amazing staff, clean rooms, good value for money, convenient beach access, great food.

Hard to think of anything.

Friendly and accommodating staff. Excellent English. Great location. Upgraded room with ocean view. Good and affordable food. Homey feeling. Carlos is the absolute best!

Can’t fault the property in any way.

Steps away from the beach with a beautiful view in the mornings. Quiet at night. Excellent customer service, especially from the bartender who always checked on us. Convenient restaurant with delicious fried Bananas with Lechera. Great staff, wonderful water pressure, and large shower area. Easy access to transportation with the green bus line. Nice pool and oceanfront location.

Felt so comfortable, no complaints.

The location is perfect for beach lovers, as there is easy access to the beautiful beach. The service was excellent, from room service to housekeeping, everyone was very friendly and helpful. They even offered tours and tickets assistance which was very convenient. The room amenities were top-notch, including air conditioning, tea and coffee facilities, and a flat-screen TV. We also enjoyed the outdoor swimming pool and Jacuzzi, as well as the beautiful garden area. It was great to have free Wi-Fi in our room as well.

We highly recommend this venue to anyone looking for a great hotel experience.

We had an amazing stay at this luxurious hotel. The staff were incredibly helpful and made us feel like royalty. The room was very clean and had a modern design. The location of the hotel was perfect, right on the beach, and we enjoyed walking along the beautiful shoreline. The hotel also had great amenities such as a swimming pool, spa, and a restaurant where we enjoyed delicious seafood options. The whole experience was simply wonderful.

We highly recommend this hotel to everyone.

my honeymoon trip to mazatlan was amazing and park inn made it even better! the staff was incredibly friendly and went above and beyond to make us feel welcomed. carlos, our waiter, was the absolute best and treated us like family. can't wait to come back!

slow room service

The beds were comfortable, and the restaurant staff provided excellent service. The pool and beach were clean and easily accessible. The hotel's central location made it convenient for business appointments. The rooms had efficient air conditioning and a beautiful ocean view. a great value for a pleasant stay.

This hotel offers the perfect location for those who love being close to the beach. Guests can easily use the restaurant located on the premises or choose from various eateries in the area. The rooms are cozy and comfortable with clean bathrooms. The staff are friendly and go out of their way to ensure customer satisfaction. Additionally, the hotel has great facilities such as a pool and spa that are kept clean and welcoming.

One downside to this hotel is that some of the workers may overcharge guests at times for room service.

The hotel was clean, with comfortable beds, a good shower, and a small balcony. The staff was friendly and helpful, especially Humberto and Michelle from the restaurant. The pool was warm and the beach was conveniently located.

Nothing to be said.

We had a fantastic stay at this hotel. The staff were amazing, from the moment we walked in to the time we checked out. They were friendly, helpful, and went above and beyond to make our stay enjoyable. The hotel and rooms were clean, and we loved that our room had a small balcony with chairs. The location of the hotel was perfect, right on the beach, making it easy for us to go for a stroll or swim in the ocean. The hotel facilities, especially the eating area and the whirlpool outside, were great. The breakfast provided was delicious, and the service staff were phenomenal. They anticipated our needs and made sure we were always comfortable.

Nothing at all.

We had an amazing time at this luxurious hotel. The location right on the beach was perfect for us, allowing us to enjoy long strolls and refreshing swims in the ocean. The hotel staff were incredibly friendly and attentive, always going above and beyond to ensure our needs were met. The rooms were clean and modern, providing a comfortable and relaxing environment for our stay. We were also impressed with the variety and quality of the food, especially the delicious seafood options. we couldn't have asked for a better experience!

We would highly recommend this place to our friends.

The front desk staff, location, ocean view room, cleanliness, pool.

Nothing, no complaints at all.

Friendly staff, clean rooms and outdoor area, delicious food at the on-site restaurant, warm jacuzzi and outdoor pool during winter, secure private parking.

Loved the view from our room! The beach was just steps away and we enjoyed the beautiful mornings and quiet nights. The bartender in the evening provided excellent customer service and always checked in on us. The convenience of having a restaurant downstairs was great, and we especially loved the fried bananas with lechera.

We had a few minor issues with overcharging for room service and some workers not responding to our AC request. It would have been nice to have a small refrigerator to keep our water cold.