Beautiful hotel with spacious, clean rooms. Comfortable beds. Helpful and friendly staff. Nice outdoor grounds.

We had a wonderful stay in this hotel located in a beautiful city. The location was very convenient, as it was in the center of the city's action. We were able to easily walk to the historic center and explore all the attractions. The room was clean and spacious, with a comfortable bed and a clean bathroom. The staff was friendly and helpful, providing excellent service throughout our stay. The buffet breakfast offered a wide variety of options, from fruits to eggs and meat. The hotel also had a nice pool area where we could relax and enjoy the sunny weather.

There was a minor inconvenience with the pool area, as there were not enough chairs for all the guests, and we had to wait for some to become available.

Large room, comfortable bed. Buffet breakfast available for a small fee. Pool area with ample seating and a well-maintained lawn. Convenient location near a mall and within walking distance of Walmart and McDonald's. Easy and affordable transportation options to the historic center.

The rooms were clean and spacious, with a beautiful view of the swimming pool and mountains. The hotel staff promptly addressed any issues we had, such as a smoke smell in the room and a noisy alarm in the morning. The pool was refreshing and the games section kept our daughter entertained. The restaurant served a delicious breakfast buffet for a reasonable price. The location was central to tourist attractions, just a short drive away. we had a great experience at the hotel.

The location of the hotel was perfect for our New Year's celebration. It was conveniently situated near the main attractions of the city, making it easy for us to explore. Additionally, the hotel had ample covered parking, which was a big plus for us as we had our own car.

They seemed a bit worn out and could definitely use an upgrade.

Surprising room size, lovely interior gardens and pool, wonderful room service, convenient Uber service.

Liked everything.

Spacious room, comfortable bed, smart TV, large breakfast buffet, great pool area.

No facilities, rude staff, unpleasant odors.

Our room at Plaza Camelinas was spacious and comfortable, with a king-sized bed that provided a great night's sleep. The cleanliness of the room and bathroom was impressive, and the water pressure in the shower was fantastic. The staff, despite a language barrier, made an effort to understand our needs and were polite throughout our stay. We particularly enjoyed the breakfast buffet, which had a wide selection of fresh fruits and juices. The pool area was well-maintained and the complimentary towels were a nice touch. we had a pleasant experience at Plaza Camelinas and would highly recommend it.

The hotel offered two complementary beverages per day and free parking. The hotel was located near a large shopping center and several restaurants. The breakfast buffet had a decent variety of options.

The room was not very clean and had a musty smell. The Wi-Fi signal was very weak and barely worked.

Comfortable room with friendly staff. Outdoor grounds were well-maintained. Room in the new wing was clean and cozy. Generous American breakfast. Pool area had plenty of seating and a nice lawn.

The hotel had a grand lobby with beautiful marble floors and a stunning curved staircase. The service throughout the hotel was excellent, with the staff being able to converse in English. The room was spacious and the bed was extremely comfortable, providing a great night's sleep. The room and bathroom were very clean, and the shower had good water pressure. The breakfast buffet was superb, with a large assortment of fresh fruit and fresh-squeezed juices. The restaurant staff were attentive and helpful, and there was an English menu available. The courtyard garden was well-maintained, and the pool area was clean.

The hotel could benefit from some remodeling and updating. Some rooms were too dark and lacked natural light.

We had a wonderful experience at this hotel! The location was perfect, as we were able to easily walk to the downtown area of Queretaro. The hotel itself was very luxurious and provided enhanced comfort and quality services. The rooms were large and clean, with comfortable beds that ensured a good night's sleep. The staff was friendly and helpful, making us feel welcome and well taken care of. We especially enjoyed the outdoor grounds, which were well-maintained and provided a lovely space to relax. The pool area was great, with plenty of seating and a beautiful lawn, which was a rare find in Mexico. we were extremely pleased with our stay and will definitely be coming back here.

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay in Queretaro.

We were thrilled with our stay at Plaza Camelinas. The lobby's elegant decor and grand staircase set the tone for our entire visit. Our room was spacious and comfortable, with a stunning view of the pool. The breakfast buffet was delicious, and we loved the variety of fresh fruit and juices. The staff were friendly and accommodating, ensuring we had everything we needed. The hotel's location was convenient, with easy access to transportation options. we had a fantastic experience and highly recommend Plaza Camelinas for a memorable stay.

We had a fantastic stay at this hotel. The food in the restaurant was excellent and well priced. The staff were polite and accommodating, even though most didn't speak English. We were able to communicate effectively with the help of Google translate. The pool was nice and we appreciated the complimentary towels at the desk. The location of the hotel was convenient, as we could walk to the nearby mall in just 5 minutes and it only took us 10 minutes by Uber to get to the downtown area of the city.

Hard to think of anything.

Large rooms, comfortable bed, great pool and seating area, convenient location.

None.