The value for the money was great, especially considering the helpful and nice staff and the comfortable room. The location was convenient, right next to the bus stop.

The breakfast option could have been improved.

The hotel had a nice size room with a comfortable bed and a balcony with a great view. the swimming pools were enjoyable, but the beach was even better with plenty of lounge chairs available. the buffet breakfast had a good variety of fresh fruit and breakfast options. the hotel was located in a key location and had well-maintained beach frontage.

The food service during the day was disorganized, with long wait times for orders. There was also an issue with the payment system, as I was accused of not paying for my meal even though I had paid in full and had proof of payment.

I recently stayed at Intercontinental in Cancun for a family vacation. The hotel's location is excellent, with modern facilities and a beautiful beach. The two swimming pools were a hit with my kids. The variety and quality of the food at the several restaurants were outstanding. The staff was incredibly attentive, making our stay even more enjoyable.

Would be happy to recommend this hotel.

The beach is stunning with fine, silky sand and clear water. The breakfast selection is diverse and delicious. The staff is friendly and accommodating. The pool and outdoor jacuzzi are luxurious. The location is convenient with easy access to nearby restaurants and transportation.

We stayed in a hotel that was located on the ocean and had easy access to the concierge's area. The hotel boasted a beautiful beach that was well maintained. In our rooms, we found excellent service and clean bathrooms. The breakfast served in the hotel was outstanding, with a wide range of dishes and unique flavors. Furthermore, the hotel had great facilities like a private balcony and pool access.

The hotel's overpowering scent can be distracting at times, making it difficult to stay in the rooms for long periods.

We had an incredible time at this hotel. The cleanliness was exceptional, with the hotel constantly being cleaned and maintained to a pristine level. The facilities were top-notch, including a fully equipped gym and a beach setup with comfortable deck chairs and umbrellas. The location was perfect, with a beautiful beach right in front of us, featuring powder soft white sand and calm waters. Additionally, the hotel's proximity to a money changer, little supermarket, and various shops and restaurants made it incredibly convenient for us.

Absolutely nothing. Everything about our stay was perfect.

Amazing ocean view room upgrade, charming and friendly reception staff, comfortable sun loungers and shade, great location.

Can't fault anything about it.

I had a fantastic stay at the hotel in Cancun. The cleanliness was impeccable, with the room being cleaned every day and everything organized for us. The hotel facilities were impressive, with clean pools, outdoor showers, and private changing rooms. The location in a beautiful bay was perfect, with a stunning beach that was calm for swimming and had white sand. The staff were exceptional, from the kind valet who helped us with our luggage to the helpful concierge who assisted us in getting discounted tickets for an attraction. Additionally, the hotel had free parking and was conveniently located near a Go-Mart convenience store.

Nothing that I didn't like.

the exclusive amenities, including the spa, outdoor swimming pool, and beach access boasting beautiful blue and green sea, met all of our needs. the treatment rooms were top-notch, and the massages were the perfect way to unwind. the poolside snack bar provided us with drinks and light fare as we lounged on the sun terrace, watching the waves crash against the shore. We also enjoyed the private facilities, including the leisure room, that added a touch of exclusivity to our stay. Cons: the only minor issue we experienced was some noise from other guests in the hallways, but it did not detract from our overall experience at this hotel.

The beachfront location was amazing, with beautiful views of the calm sea. the breakfast spread was superb, with a variety of delicious options. Additionally, the concierge was very helpful and assisted us with our room concerns.

The lack of free internet throughout the hotel was disappointing. Also, there was no entertainment available, so if sitting at the bar wasn't your thing, you had to find other ways to entertain yourself.

The beach and 2 pools were enjoyable. The location offered free parking. The staff were accommodating and welcoming. a pleasant experience.

The value for money at the hotel was great, with spacious and well-thought-out rooms that had everything we needed. The location was perfect, with a beautiful private beach and pools, and the staff treated us with kindness and thoughtfulness throughout our stay.

Breakfast delights could be improved with better coordination and communication among the restaurant staff.

The value for money at this hotel was great, and the room was clean, spacious, and well-equipped. The location was perfect, away from the busy strip but still close enough to everything. The staff was friendly and treated us like royalty.

The breakfast option could be improved with more variety and choices.

The beach was fantastic with clear water and plenty of palm trees for shade. the complementary drinks and food were a nice touch, and the location was perfect for New Year's festivities.

The room lacked some basic amenities, such as reliable electrical outlets and enough lighting. the air conditioning could have been more effective during the hot weather.

Great service, helpful staff, good restaurants, spacious beach area, clean rooms.

Felt very lucky to have found it, nothing too much trouble.