Attentive and Accommodating Staff

During my stay at Real Inn, I experienced a slight issue with the reservation process. However, the staff, specifically Miss Samantha, went above and beyond to rectify the situation. They ensured that I had alternative accommodation, even though it meant paying a slightly higher rate. Additionally, they worked tirelessly to secure complimentary breakfast for my group, despite some initial miscommunication. I genuinely appreciated their dedication to resolving the issues and ensuring our comfort. It's evident that the staff at Real Inn truly cares about their guests. I'll highly recommend this hotel for their attentive and accommodating service.

The staff is incredibly kind and attentive. Great location close to my appointment. Many nearby restaurants.

Absolutely nothing to say about dislikes.

The staff was kind and attentive. Great location for SRE appointments. Plenty of nearby restaurants.

Great hotel! Stayed here for the weekend and had a fantastic time. the staff were friendly and accommodating, the room was clean and comfortable, and the location was perfect. the hotel offered free Wi-Fi and parking, which was a huge plus. the pool was clean and well-maintained. a great experience!

The noise level, which was pretty loud during the night. We could hear people talking and walking in the halls.

The hotel is conveniently located near the airport, making it a great choice for travelers with early or late flights. The rooms are clean and comfortable, with nice bathrooms that have good plumbing. The staff is friendly and helpful, and the hotel offers a delicious breakfast. Additionally, the hotel is close to a large shopping mall, offering plenty of dining and entertainment options.

Some guests have mentioned slow service from the waitstaff, which can be frustrating if you're in a hurry.

Luxurious and Convenient Business Hotel My recent business trip to Torreon was made even better by staying in this hotel with its exclusive amenities such as outdoor swimming pool, sun loungers, and Jacuzzi. the rooms were spacious and had all the necessary facilities to ensure a comfortable stay. the catering service was top-notch and the restaurant buffet had a variety of delicious options to choose from. the lobby bar was perfect for relaxing after a busy day.

Minor Inconvenience Although the services and facilities provided by the hotel were impressive, the check-in process was slow due to understaffing.