Smart Cancun The Urban Oasis Hotel, Cancun (Mexico) - Deals & Reviews

The staff, particularly Moises at the front desk, were incredibly helpful and went the extra mile to accommodate our early breakfast request before our tours.

The noise from the street was disruptive at night, making it difficult to sleep due to traffic sounds and sanitation trucks passing by.

Breakfast catered to both locals and internationals well.

8/10

Duuude, our room was, like, super clean and spacious—just what we needed! The pool setup was rad, totally chill vibe with great service. Oh, and the tea and coffee facilities were a lifesaver for us! Would’ve loved more towels from housekeeping, but whatever, right? Either way, def would come back!

The vibrant atmosphere at the pool and the friendly staff made my stay enjoyable, despite minor hiccups with check-in delays. A visit to the sister hotel ended in frustration due to unclear communication about access.

Had a grand time here! The staff were real sound, especially at breakfast where the variety suited all tastes. Loved the spacious room with quality toiletries and bottled water. Only downside? The air conditioning was a bit noisy. Still, I'll be back, no doubt about it!

The hotel's location is perfect for bike riders, with easy access to bike-friendly paths and points of interest. The pool area is gorgeous and a great spot to relax after a day of riding. Additionally, the staff is friendly and eager to help with any biking inquiries.

The noise from the street can be a bit distracting at night.

It was just a balanced option for a brief hiatus in Cancun with all in all brilliant value for money. The front desk staff, especially Diana, made check-in smooth and welcoming, which really set a positive tone for my stay. Make sure to check out the transportation options nearby for easy access to local attractions.

Chill vibes and great location!

We loved the location! Super close to restaurants and a mall, so handy! The room was stylish and comfy, just what we needed after a long day. The pool area was a highlight with its live performances. Only bummer? The air conditioning was a bit loud. Otherwise, the dining options were solid, especially the café near the lobby!

Perfect location! Our room was spacious and comfy, and the car rental was super easy. We barely left the hotel area because we were too busy on tours!

Check-in was a comedy of errors, it felt like I was auditioning for a role in a hotel-themed soap opera! Oh, and who needs a sleepover when you can have a pillow fight with the noisy AC?

The hotel features a modern ambiance with stylish public spaces, creating a welcoming atmosphere. Breakfast is a highlight, catering to a diverse palate with plenty of options, including big salads. However, some aspects need attention, such as outdated room decor and a noisy air conditioning unit affecting sleep quality. The pool area is lovely, but service around it can be slow at times.

the staff at smart cancun were super friendly and really made me feel at home. loved the pool area, it was chill and nice for relaxing with a drink. also, the breakfast was delicious and included in the price—total win! the nearby mall was a bonus for shopping and snacks. overall, my room was spacious and comfy, which was perfect after a long day!

however, the air conditioning was way too loud and kinda ruined my sleep. plus, there was a weird smell from the pipes in the bathroom.

The staff was incredibly helpful, making our stay smooth! The pool area was stunning, providing a lovely space to relax after a busy day.

Yet, the check-in process was quite slow! The noise from the hallway was distracting at times, impacting our overall comfort.

It was just a smart choice for strolling in Cancun with reasonable value. The front desk staff really helped out with our late-night late check-in, which was a relief. Try to ask for a room away from the street noise if you're sensitive to sound.

Man, my wife and I had a few nights there and it was really something special. The breakfast was included and it was actually delicious, made mornings way better. Also, when we checked in at nearly midnight, the staff had our room ready just waiting for us, like they knew we’d had a long journey.

It wasn’t cheap, but for the service and comfort we got, it was still not bad.