The location of the hotel was fantastic, right next to Fifth Avenue, providing easy access to the beach, ferry services, and a variety of food and shopping options. The rooftop pool offered incredible views and was a great place to relax. The rooms were spacious and comfortable, with a super big and comfortable bed. The staff was friendly and check-in was quick, allowing for an early check-in. The hotel had nice facilities, including a rooftop bar and restaurant.

One negative aspect was that in the roof garden, too many day passes were sold, which made it crowded and sometimes difficult to find a spot.

Excellent service. Stunning rooftop pool. Stylish modern rooms. Delicious but slightly pricey food. Perfect location for exploring.

Clean and walkable location, stunning terrace and pool, incredible food, attentive staff, great amenities, close to 5th Ave and beach.

I recently stayed at The Fives Downtown Hotel in beautiful Playa del Carmen for a quick getaway. The location was perfect, just a short walk to 5th Ave. The staff went above and beyond to make me feel special and the rooftop pool was absolutely amazing, with live music and delicious food and drinks.

I highly recommend this hotel!

I had a fantastic stay at this hotel, with its perfect location close to all the shops and restaurants on 5th Avenue. The staff were wonderful, very responsive, and helpful. The room was clean and spacious, with nice linens and Molton Brown toiletries. The hotel facilities, including the rooftop bar and PuroBeach, were amazing. The food at the restaurant was delicious, especially the brie salad and calamari salad.

Nothing for me.

Great service, wonderful rooftop pool, perfect temperature pools, big jacuzzi, perfect location.

Nothing that I didn't like.

Comfortable rooms with tasteful decor, an incredible rooftop with an amazing infinity pool, and friendly staff. The rooftop restaurant offers a delicious and refreshing super green salad. The hotel is conveniently located just a block away from 5th Avenue.

During my stay, I encountered a minor inconvenience with the breakfast. Although I had booked a room with breakfast included, the receptionist couldn't find my reservation initially.

The hotel is located on a great street, close to 5th avenue, which means you are near to everything. The rooms were clean and comfortable, with friendly and helpful staff providing excellent service. The rooftop pool offers a great place to relax and enjoy the view. Additionally, the hotel offers a good gym and great massages for guests to enjoy.

The reimbursement process for a mistaken double charge was slow and poorly managed.

As a traveler, I absolutely loved my stay at The Fives in Playa del Carmen. The staff was so friendly and welcoming, making me feel right at home. The facilities were pristine, the rooms were clean and updated, and the bed was super comfortable. The rooftop pool and bar were an added bonus, offering breathtaking views of the city. my experience at The Fives was amazing and I wish I had stayed there for my entire trip.

Felt like a true getaway, no complaints.

Had a great Xmas stay! Loved how clean the rooms and hallways were - they even had an espresso machine in the room! The staff were so friendly and helpful, especially at the rooftop pool area. Their food was amazing! Location was perfect as it was walking distance to the beach and lots of restaurants. We opted out of an all-inclusive resort, but the two complementary facts offered here made us feel like it was included: the hotel's smell was divine, and the pool had a great view of the town.

The pool staff seemed a bit stiff and formal, which made it harder to have a fun time.

my recent stay in playa del carmen was amazing, and this time, Curio Collection truly exceeded my expectations. the clean and comfortable room, the rooftop pool with a stunning view, and the friendly staff made my short visit unforgettable. highly recommend!

Amazing rooftop pool and restaurant. Delicious meals and cocktails at El Tigre. Great coffee and desserts at Marley Coffee. Comfortable rooms with nice amenities. Convenient location.

Nothing all excellent.

The location of the hotel is fantastic, with easy access to the beach, restaurants, and entertainment options. The rooftop garden offers a wonderful view and is a great place to relax, although it can get crowded with too many day passes being sold. The room is spacious and comfortable, with a beautiful decor.

The staff in the rooftop garden can sometimes be a bit strict, hoarding towels and refusing to put up parasols to discourage people from staying too long.

Great location near 5th Avenue. Spacious, comfortable rooms. Amazing rooftop infinity pool with perfect temperature. Friendly staff during check-in and check-out. Delicious breakfast at Mercatto.

During our stay at The Fives, we were welcomed with open arms and exceptional hospitality. The check-in process was a breeze and we were even treated to some refreshing beverages. Our room was simply amazing, with luxurious amenities and a stunning view. The rooftop pool was definitely the highlight of our trip, offering breathtaking views and a relaxing atmosphere. The breakfast at the hotel was also top-notch, with a wide variety of delicious options to choose from. The attention to detail and level of service from the staff truly made our experience unforgettable. I highly recommend this hotel for an exceptional stay in Playa del Carmen.