The hotel was clean, and our room was spacious and comfortable. The location was convenient, and the restaurant offered delicious meals at a reasonable price. The staff were friendly and helpful throughout our stay.

A luxurious stay at a competitive price. We stayed in a Junior Suite with a comfortable bed and a powerful shower. The hotel offers free parking, free wifi, and a delicious and affordable restaurant. The location is great, with a view of Merida's famous statue. Although there were some minor issues like noise from the road and thin walls, the overall experience was excellent. Plus, the hotel was very clean and the staff were friendly. I highly recommend this hotel for a luxurious yet affordable stay.

I enjoyed my stay at a hotel with a beautiful view and comfortable patio where my wife and I spent nice evenings. The bellboys and security personnel were courteous and helpful. The location is great, with plenty of places to visit and restaurants nearby. I would recommend this hotel.

The hotel was very clean. Good air conditioning. Helpful staff. Nice restaurant. Convenient location. Reasonable prices. Charming ambiance.

Nothing all excellent.

The hotel is conveniently located near the vibrant city center, with plenty of shops, cafes, and a fantastic bakery just a short walk away. It is situated on the Main Street, making it easily accessible for guests.

It is not close to downtown, which could be inconvenient for those looking to explore the heart of the city.

We spent our Christmas vacation in this hotel and we were pleasantly surprised with the lovely holiday decorations and the warm atmosphere. the hotel is located in the heart of the city which allowed us to easily explore the town. the breakfast buffet was delicious and the fact that it was included made it even better.

the rooms were a bit outdated and could use some updates. Lastly, the staff was not very friendly and we did not feel welcomed.

Located on Paseo Montejo, a safe street. Clean rooms with small refrigerator. Convenient and inexpensive restaurant. Friendly staff. Nice rooftop terrace.

We had a fantastic stay at Victoria. the hotel was exceptionally clean and the bed was very comfortable. the staff at the front desk spoke English and were very helpful. They even called me after I left to let me know I had left a piece of clothing behind, which I was able to retrieve with their assistance. the location of the hotel is excellent, right next to the Monumento on Paseo de Montejo. the staff were generally friendly and the breakfast buffet was excellent. a great experience.

Cannot find any fault. 😊

The hotel's location on Paseo de Montejo was perfect for exploring the city's monuments, restaurants, and shops. We especially loved the vibrant atmosphere at night, with street vendors and a beautiful view from the rooftop. the lobby's Victorian feel added to the charm of the hotel. the room was immaculately clean and well equipped, and the bed was incredibly comfortable. the hotel staff were also very helpful during our stay. a great hotel in a fantastic location.

Nothing to complain about.

As trekkers and a group of friends, we loved the convenient location on Paseo de Montejo, with nearby amenities and attractions. The hotel had a beautiful Victorian charm and a stunning rooftop view for photo opportunities. We also enjoyed the lively atmosphere with street vendors at night, making it safe and pleasant to explore.

Felt extremely welcome, staff went above and beyond to accommodate our requests.

Located on a safe street, room had fridge, clean and basic, small convenient restaurant, friendly staff.

Located on a safe street, room had fridge, clean and basic, small convenient restaurant, friendly staff, rooftop terrace.

The value for money at Victoria was excellent, with a beautiful room that was clean and comfortable. The location on Paseo Montejo was safe and convenient, and the staff were friendly and welcoming.

The breakfast selection could use some improvement in terms of variety and quality.

The location is amazing, with everything we needed within walking distance. the staff was friendly and always ready to assist us. the rooms were clean and comfortable, and the shower had strong pressure with hot water throughout. We especially enjoyed the breakfast at the restaurant, which offered a great buffet with excellent service.

Everything was fantastic! 😊

The exclusive amenities were exactly what we needed to make our trip to this city memorable. the Jacuzzi on the sun terrace was a highlight, offering breathtaking views of the surroundings. the room advantages were outstanding, with private facilities that made us feel truly pampered. The restaurant served delicious meals and the bar/lounge area was the perfect spot to unwind after a long day of exploring. Cons: the only minor issue we encountered was some noise from the street, but this didn't impact our comfortable stay. we highly recommend this hotel for its top-notch service, exceptional amenities, and ideal location.