The hotel is located in a beautiful area near nice restaurants, which was very convenient. We also enjoyed the clean and well-maintained facilities, especially the relaxing massage we had at the hotel's spa.

This made it hard to sleep, especially when our neighbors were loud. we had some issues with housekeeping and maintenance, as they were slow to respond to our requests and did not clean our private pool properly.

We had a wonderful time at Watal! The staff went above and beyond to make our stay special. Our housekeeper added lovely touches to our room every day. The modern design of the hotel was fresh and clean, and the bedsheets and towels were of great quality. We also enjoyed the two swimming pools and the peaceful atmosphere created by the lush plants. I highly recommend this hotel for a pleasant stay in Tulum.

During my Easter stay, I appreciated the modern design of the hotel and the fresh bedsheets and towels. the friendly staff made me feel welcome and the security measures at the door provided a sense of safety. I enjoyed having access to bicycles for rental, which allowed for convenient transportation around the area. the presence of two swimming pools and the abundance of plants added to the overall pleasant atmosphere of the hotel.

One aspect that could be improved upon is the size of the double bedrooms. They were quite small for two people, requiring us to push the beds together for more space.

We had an amazing stay at this luxury hotel. The location is surrounded by nature, giving us a peaceful and serene experience. The hotel is nestled in a neighborhood where there is nothing interesting, making it even more secluded and perfect for relaxation. The surrounding jungle added a unique touch to our stay, immersing us in the beauty of nature. The room amenities were top-notch, with tea and coffee facilities, a dining table, and flat-screen TV. We felt well taken care of with the free toiletries and the daily cleaning service. The staff was friendly and attentive, ensuring that all our needs were met. The dining options were excellent, providing us with delicious meals. The facilities, including the flat-screen TV, added an extra touch of convenience and entertainment to our stay.

We highly recommend this hotel to anyone looking for a luxurious and comfortable getaway.

Nestled in the heart of nature, this hotel offers a peaceful and serene atmosphere. With rooms that are spacious and cozy, you can enjoy a relaxing stay. The friendly and helpful staff provide excellent service, always ready to assist with any requests. Don't miss out on the delicious room service, especially the shrimp tacos and guacamole. Explore the nearby beach or take a stroll through the jungle to immerse yourself in the beauty of the surroundings.

The noise from the neighboring construction can be disruptive at times.

The villa offered a stunning and serene experience with a pool just outside the door. Staff were incredibly friendly and helpful. Location in a great neighborhood, with easy parking. The hotel's sleek design and the option to use amenities at the sister hotel were added bonuses.

The staff was friendly and professional, providing a sense of security with key code access and 24-hour security guard. The small spa area offered a relaxing massage. Access to amenities at the sister hotel across the street was a bonus. Clean rooms and property. Liked the sleek design and air conditioning. Great parking and sophisticated clientele.

Everything was fantastic.

The staff is friendly and helpful, always providing great recommendations. The room is spacious and cozy. The hotel has a partner facility nearby with excellent restaurants. Access to the rooftop pool at the partner hotel is a nice perk. the hotel offers great value for money.

Felt like home, no complaints at all.