The hotel had comfortable beds, spacious rooms, and a large pool. The communal spaces were peaceful and well-kept. The hotel's location next to a shopping center was convenient. The balcony offered a pleasant view.

Felt happy, the staff were attentive and willing to assist.

The pool is nice. The room is clean, comfortable, and spacious. The bathroom has a big shower and bathtub. The staff is friendly and helpful. The hotel is conveniently located near a shopping center.

The outdoor pool at Palais Medina & Spa was absolutely stunning. It was the perfect place to relax and cool off after a day exploring the city. The surrounding gardens added to the ambiance, creating a peaceful and serene atmosphere. I truly enjoyed my time by the pool. I highly recommend this hotel for its beautiful outdoor pool and tranquil setting.

The hotel is located in a very convenient area, close to shopping malls and surrounded by gardens. The rooms are spacious, clean, and comfortable, with comfortable beds and clean linens. The staff are pleasant and helpful, always ready to assist with any requests. The breakfast offers a good variety of choices and the view from some rooms is breathtaking. Additionally, the hotel provides free room service, which is a nice bonus.

The hotel lacks a porter service to assist with luggage, which can be inconvenient for guests.

Our romantic escape was made better with the two complementary glasses of wine that we enjoyed. The location was perfect for exploring all the nearby attractions and the room had a stunning view of the surrounding area. Another benefit was the comfortable bed that helped us get a good night's rest.

Our stay was not without its drawbacks. The water pressure in the shower was weak and disappointing.

The personalised service was excellent, with a room upgrade and free shuttle service. The hotel offered a peaceful retreat from the Medina, with a relaxing spa and a nice swimming pool. The kitchen staff provided excellent hospitality, ensuring all our needs were met.

Was all great.

The rooms were beautiful and very comfortable, with a scenic view of the pool, palms, and the old Medina. The dining room had a great selection for breakfast and the meals were tasty. The staff at the SPA were smiley and caring.

There were quite a few negative aspects to our stay. The cleanliness of the room was not up to par and we had to ask for bathrobes and clean towels.

Our stay here was absolutely luxurious. From the moment we entered until we left, all our exclusive amenities needs were met. The staff was highly professional and kind, always willing to help. The wellness centre is simply amazing, the swimming pool was spotless and the treatment room had everything we needed. The outdoor swimming pool was just perfect, with plenty of sun loungers and beach umbrellas to rest on. The in-room breakfast was delicious and made for a perfect start of the day. The location was perfect, as we were just a short walk away from the mall and boulevard.

The lobby had a pleasant scent. The room was excellent, just lacked towels. The pool was nice. The bathroom had a big shower and bathtub. The staff was friendly and helpful, with good English.

Night staff were pleasant, pool was great for kids, comfortable rooms, and excellent value for money.

Great location near a mall and the main boulevard. The hotel has a pool where you can relax and enjoy cocktails. Perfect for a quick break from exploring the city.

The service was poor and the housekeeping and room service were subpar. They did not do the night service and neglected to remove a plate from our balcony.

We stayed at a hotel located near a convenient shopping center, which was perfect for our needs. The hotel was not far from the train station and within close proximity to the city center. We enjoyed the spacious and clean rooms, with comfortable beds and fresh linen. The bathroom was lovely, with a deep bathtub and a separate shower. The hotel staff provided excellent service and spoke English fluently. The breakfast options were plentiful and delicious, including an Arabic restaurant on-site.