The hotel was conveniently located, with easy access to the subway and within walking distance of most attractions. The room and bathroom were adequate and clean, and the staff was friendly and helpful. The breakfast was good, offering a nice selection of items.

The overall decor and facilities were basic and minimal, and the view from our room was not attractive.

Great view from the room. Nearby supermarkets, cafes, and train station. Clean, bright rooms with good wifi. Easy to find breakfast options. Helpful and accommodating staff.

I recently stayed at Holiday Inn Express Amsterdam - City Hall for my first visit to Europe with my son. The staff, especially Eva, Sammy, and Dolca, were incredibly warm. They went out of their way to guide us about the city and make us feel welcome. The rooms and beds were very comfortable, and I enjoyed the unique cold cuts for breakfast. Despite my jet lag, I had fascinating conversations about humanity and the world with Sammy at 4.30 am in the lobby. A big thank you to the entire team!

Would recommend this hotel.

The staffs are wonderful, accommodating our request for a room change and providing a take-out breakfast for our early departure. Best customer service in Europe.

Felt like relaxing at home, no reason to complain.

This hotel is located in a new and quiet area, but close enough to walk to the centre. Rooms on the second to last floor have a wonderful view from the window and are equipped with everything one needs when travelling. The breakfast is great, with good coffee and mixed fruit, and even gluten-free bread.

All was perfect, with nothing to complain about.

our stay at this hotel was absolutely fantastic. the staff were incredibly friendly and accommodating, going above and beyond to make us feel welcome. the room was beautiful with an amazing view of the canals, and the hotel's central location made it easy for us to explore the city on foot.

Air conditioning issue.

Convenient location near popular attractions, shops, and transportation. Friendly and helpful staff. Comfortable and clean rooms with necessary amenities. Good breakfast selection with fresh options. a recommended choice.

Conveniently situated near the train station and a 10-minute walk from the city center. Delicious cold breakfast and hard-boiled eggs available along with the option to arrange for an early breakfast. Excellent service from the friendly and responsive staff. Inviting and cozy atmosphere. Comfortable bed with early check-in availability.

Great value for money, with a stunning canal view from our comfortable room. The hotel's location is convenient, with supermarkets and cafes nearby, and it's within walking distance of the central railway station. The staff went above and beyond to provide exceptional service and were very friendly and helpful.

The breakfast experience could be improved by offering more egg options, such as fried eggs, omelettes, or scrambled eggs.

I stayed at Holiday Inn Express Amsterdam - City Hall for 4 nights and was pleasantly surprised by the spacious and clean room. The location is ideal, just a short walk from the train station and city center. The staff was incredibly friendly and helpful. The breakfast was delicious, with a variety of healthy options and great coffee. I had a fantastic experience and wish all Holiday Inn Express hotels were like this one.

Would definitely recommend this hotel.

Comfortable, clean, quiet, good location, friendly staff, nice breakfast.

Nothing I didn't like to be fair.

We stayed at Holiday Inn Express Amsterdam - City Hall for a short vacation. The hotel's location was perfect, situated in a calm yet central area. Our room was surprisingly spacious and clean, with a comfortable bed. The staff at the reception were incredibly accommodating and polite, and they helped us with all our inquiries. The buffet breakfast was well-stocked and available until late, which was a great convenience. We also appreciated the option to securely store our bags before and after our stay, allowing us to explore the city without any hassle.

Can't recommend this hotel highly enough.

We loved the location of the hotel. It was within walking distance to many cultural attractions, restaurants and stores. Although our room had limited storage, the staff was quick to provide us with extra towels and hangers upon request. The breakfast was excellent and the hotel was well-maintained. we had a great stay at Holiday Inn Express.

We got two complementary drinks and waffles at check-in which was a nice touch. The hotel is located in a great area for couples as it's close to restaurants and bars. The bed was comfortable and we had a good night's sleep.

We were disappointed when we arrived and were informed that our room was not ready despite arriving after the check-in time. We ended up waiting over an hour for our room.