I had an amazing stay at a hotel in a great location. My room was stunning with six windows, perfect for watching the northern lights. The hotel was warm, quiet, and served a delicious breakfast. The lounge area was a nice place to relax, and the staff were helpful and friendly. I highly recommend this hotel.

the vault hotel was a pleasant surprise in longyearbyen. it had modern rooms, friendly staff, and a delicious breakfast. the central location made it easy to explore the area and the restaurant on site was a great option for dinner. overall, a wonderful stay.

Lack of knowledgeable bird guide.

The front desk staff with black hair made a billing mistake on my tour, but the staff member with blonde hair was helpful and sorted it out. The hotel is modern, comfortable, and in a central location. The breakfast was varied and delicious. Despite a small room, the hotel provided essential amenities. I would recommend this hotel.

During my Easter weekend stay, there were a few things I appreciated. the breakfast had a good spread of options and I particularly enjoyed the freshly baked pastries and the selection of cheeses on offer. the hotel's central location made it easy to explore the town's attractions by foot or bike. the room was spacious and had a modern design.

The staff's attitude left a lot to be desired. the lack of customer service marred the positives and made me regret choosing this hotel.

This hotel offers great value for money with its central location in the heart of the city. The staff are friendly and always ready to help, providing excellent service. The rooms are modern and clean, with beautiful views of the midnight sun through the six windows. The breakfast, while lacking in vegan options, offers a variety of delicious choices to start your day.

Airport bus pickup could be improved for easier transportation.

The hotel location is perfect, right in the center of town and just off the main street. You'll be within walking distance of shops, restaurants, and other amenities. The rooms are clean and comfortable, with all the necessary facilities like a hairdryer and a good shower. The staff is friendly and always ready to help. The breakfast offers a wide variety of delicious options, including freshly made fruit juices. Plus, you'll enjoy lovely views out the windows, adding to the overall pleasant experience.

Convenient location, opposite a shopping center and grocery store. Well-stocked breakfast buffet with a wide variety of options. Helpful staff, comfortable beds, and good shower. Free WiFi available. Ideal for exploring the Arctic.

Excellent location, helpful staff, comfortable room, varied breakfast, conveniently located for shopping and transportation.

Nothing not to love.