Great value for luxurious rooms. Excellent location and fantastic staff.

Breakfast delights: Add more variety to the morning spread.

My recent stay at this hotel was exceptional! the staff were incredibly welcoming and helpful, making sure my experience was top-notch. the room service was prompt, and the meal I ordered was world-class – the fillet was cooked to perfection and reasonably priced. the decor of the hotel is charming, in line with the local Art Deco architecture, giving it a unique and luxurious feel. the bed was comfortable, ensuring a peaceful night's sleep.

One aspect that could be improved is the room cleaning service, as some guests, including myself, experienced issues with room cleanliness during an extended stay. it would be beneficial to have clearer instructions in the rooms regarding emergency procedures, such as in case of a fire or earthquake, to ensure guests' safety and peace of mind.

lovely modern Art Deco hotel in Napier exceeded expectations. deluxe room with Nespresso, great location, super friendly staff made the stay enjoyable and relaxing.

breakfast buffet didn't appeal.

Spacious rooms, kitchenette, chaise lounge, pet-friendly, great location.

None.

The location of Swiss-Belboutique in Napier was excellent, right in the heart of the city. We were able to easily explore the area and access all the attractions within walking distance.

One issue we encountered during our stay was with the bathroom basin setup. The tap spout was positioned just above the rim of the basin, causing water to spill onto the vanity top whenever we tried to use it.

The hotel is centrally located, making it convenient to explore the city. It is right across the road from a large supermarket, making it easy to grab any necessities. The rooms are spacious and comfortable, providing a pleasant stay.

There seems to be some confusion at the front desk during check-out, potentially indicating a lack of staff presence.

The lady at the reception was incredibly helpful, going out of her way to accommodate our needs. The Nespresso machine in the bedroom was a great perk. The secure underground car parking was convenient. The air conditioning in the bedroom was appreciated.

Felt super comfortable, no complaints at all.

Nice smelling room and delicious breakfast. Convenient location with plenty of nearby shops and restaurants. the staff even offered us complimentary wine upon arrival which was a lovely touch.

The bed was quite uncomfortable and we couldn't sleep well due to the different heights of the two mattresses put together. the bathroom faucet was poorly designed and didn't extend far enough to reach the sink properly.

Convenient location, close to attractions, supermarkets. Friendly, helpful staff. Modern, stylish Art Deco design. Clean rooms with comfy bed and good shower. Free secure parking. Lovely light installation. Nespresso machine & blackout curtains. Complimentary Continental breakfast with great selection. Happy, friendly staff from check-in to checkout.

The rooms were spacious and the beds were comfortable, allowing for a good night's sleep. the availability of a laundry facility was convenient, especially during a longer stay. the hotel's location was ideal, with a Pak n save store conveniently situated across the road, making it easy to stock up on essentials.

One major drawback was the lack of parking on site, despite it being advertised on the website. Having to constantly move my car every two hours was a hassle, especially during a busy holiday season.

Staying here was an absolute luxury! The exclusive amenities made my stay even more comfortable. The room was equipped with the latest technology and the private facilities were exceptional. The location was perfect, close to great shops and restaurants. The staff was always helpful and friendly. The bar and lounge area was well furnished and provided a good atmosphere to enjoy drinks.

The check-out process was not smooth due to a bit of confusion that morning, causing a bit of delay. However, the staff was quick to apologize and made sure to provide fast service.