the room was spacious and had all the amenities needed to prepare meals. the staff at the front desk were friendly, and I appreciated the option to grab a snack from the vending machine in the lobby. the overnight stay was great, and I enjoyed the convenience and comfort of the accommodation.

Nothing, all was excellent! 😊

The hotel is centrally located, making it easy to walk to downtown waterfront and explore the city. The rooms were spacious, clean, and had a modern look. The staff were friendly and helpful, providing excellent service. The hotel facilities, including the kitchen and washing facilities, were convenient and well-equipped.

Nothing, no complaints at all.

We had a fantastic stay at Quest! Upon our arrival, we were pleasantly surprised to be upgraded to a spacious one-bedroom apartment. the location was excellent, allowing us to easily walk to all the attractions within a five-minute radius. the apartment itself was clean, comfortable, and had all the amenities we needed, including a washing machine and pots/pans for cooking. the reception team was incredibly helpful, both during check-in and check-out, and even held our bags while we explored the city. We also appreciated the added security measures, especially for a solo traveler like myself.

Everything is exactly what I needed and wanted! 😊

The location was perfect for our needs, as it was within walking distance of everything we wanted to see and just down the road from the supermarket. The room was well equipped, with a clean bathroom and comfortable beds. The staff were courteous and accommodating, making our stay a pleasant one.

The check-in process felt a bit cold and mechanical, which could have been improved with a more personal touch from the staff.

I loved how convenient and homey Quest felt. Despite being small, it had everything I needed, including a great kitchenette. It reminded me of staying at a friend's place, which made my stay so much more comfortable. I'd happily recommend it to anyone.

The staff here are absolutely incredible - so friendly, helpful and hospitable! They allowed us to store our luggage and the location is excellent. The apartment itself was clean and well-equipped with a great kitchen and bathroom. The beds were made beautifully and were warm and comfy, although quite soft. The linen was fresh and lovely, and the amenities like free wi-fi, coffee in the lobby, and a fitness centre were a fantastic bonus. The apartment was compact yet spacious enough for our needs, with comfy couches and a big table. a super stay!

Brilliant location, secure, free parking, good bed, fresh air.

None.

We were impressed with this place. It's located in the heart of the city centre, making it convenient to attend events at Shed 6 on the quay. The room was spotless, and we appreciated the amenities like free Wi-Fi and soundproofed walls. We were pleased with the staff's dry cleaning and housekeeping services, and we slept soundly on the comfortable beds.

Great central location, close to shops, restaurants, and the waterfront. Friendly and helpful staff. Quiet and warm upper rooms. Comfortable and clean beds. Nice view of the surrounding area.

We loved the central location of this hotel, as it was close to the city centre and within walking distance to all the local eateries. The cleanliness of the apartment was impeccable, and the staff was friendly and professional. The hotel facilities were great, with a full oven and a washing machine available in our apartment. We were able to cook a nice meal, load the dishwasher, and relax while watching a movie on the TV. The hotel's proximity to transportation options, such as the station and ferry, made it easy for us to explore the city.

Could not be improved in any way.

Value for money, friendly staff, excellent cleaning, good size apartment, easy to find location.

Nothing, all excellent.

We stayed at a serviced apartment during Easter. the complementary coffee and biscuits made us feel warmly welcomed. the location was excellent, close to tourist attractions and easy access to public transport. the apartment was clean and spacious, with a well-equipped kitchenette.

The bathroom was cramped and the mattress was uncomfortable, making it difficult for us to sleep. Unfortunately, the apartment lacked a homely atmosphere and there were some maintenance issues that needed attention.

The location of the hotel is great, with easy access to the train station and beautiful walks along the sea. There are also plenty of shops and eateries nearby, making it convenient to explore the city. The room itself is comfortable and clean, with a lovely hot shower and modern amenities. The staff is friendly and helpful, ensuring a pleasant stay. Plus, there is a supermarket close by for any necessities.

There was a strong smell in the room due to leftover food from previous occupants.

Great location, close to attractions, train station, and bus stops. Quiet room, felt like the only guests. Helpful and friendly staff. Convenient storage room for luggage. Small washer/dryer machine was a bonus.

Great location close to Lambton Quay, comfortable beds, clean rooms, friendly staff, security, close to eateries and shops.

Felt like a home away from home, no complaints at all.