The Surrey Hotel, Auckland (New Zealand) - Deals & Reviews

Request a room on a higher floor to reduce noise from neighbors and the bar area, and consider parking on the street for more availability.

Met some chommies for drinks and had a lekker time! The bar's vibe is super chill, and the staff were on the ball. The decor felt like the bushveld with an old-school English twist. They even sorted us out with tasty nibbles, definitely a spot to visit again!

Just a heads up, the place was a bit quiet which felt strange—could do with a few more patrons to liven it up.

All Pros, no Cons (or vice versa)

The staff was extremely friendly and helpful! The room was clean and the beds comfortable. The shower water was hotter than anything i could have gotten at my own house, so that was lovely for a cold day!

The vibrant bar area offered friendly conversations with the bartenders, making it feel like a second home. However, my family struggled with noise from the nearby smoking balcony near our room, affecting our comfort.

Request a room away from the pool area to avoid musty smells and potential dampness. Also, ensure the kettle in your room is clean before use.

The staff's honesty and willingness to accommodate our early arrival made a lasting impression. The breakfast at the restaurant was delicious, and the minor issue with our room was resolved thoughtfully and promptly.

We enjoyed a lovely stay that was convenient for visiting local attractions and restaurants. The bar onsite offered a welcoming atmosphere, and we loved the cozy amenities of our clean room.

The staff were exceptionally friendly and welcoming! 😊 A fantastic onsite bar and lounge. Clean rooms with a small fridge and cutlery were great for snacks and meals. So convenient being close to food outlets!

The gym access wasn’t available during our stay, and parking could use a bit more organization.

stayed for 7 nights at surrey and loved the prime location, so close to food outlets and attractions. the indoor swimming pool was a nice addition, and the lovely staff truly made our stay better. they were accommodating and always ready to help, making our family feel welcome.

would recommend.

Comfy beds, free parking, and a quirky pub nearby. No room service when we needed it.

We stayed here for a night while heading to the Zoo and loved the clean room that fit our family perfectly. The location was ideal, making it easy to explore local attractions with our kids, and the shower was fantastic for winding down after a busy day.

My kids wished for more space to play.

We had a great time with friends! The rooms were clean and cozy, and the location was perfect for our trip to catch a concert at Eden Park. Staff were helpful and quick with room service. Definitely try their bar food for a casual snack with friends.

great location with delicious morning coffee and tea included

The Surrey Hotel, a hidden gem with quirky charm and attentive staff, made our stay memorable. The rooms were comfortable, clean, and complimentary coffee was an unexpected delight.

Room comfort was a highlight, with excellent amenities making it easy for families to settle in and unwind. The staff consistently went above and beyond, offering friendly assistance and ensuring we had everything needed for our stay. The location was a bonus, with convenient access to local takeaway shops and nearby attractions. However, the shower pressure was inconsistent, impacting our overall experience. Additionally, the indoor pool was colder than expected, which was a bummer for the kids trying to enjoy it.