This hotel is conveniently located just across the reception through a small garden area. It is in the town centre, making it easy to explore the surrounding area. The rooms are clean and comfortable, with spacious beds and heating for cold nights. The bathrooms have hot showers, and the staff is friendly and welcoming. The breakfast options are delicious and include freshly made orange juice. Additionally, the hotel provides amenities such as daily room cleaning and fresh linen delivery.

The WiFi in the rooms can be unreliable at times.

Our room at Casa Esmeralda was incredibly comfortable, with a lovely bed and bedding. The hotel provided excellent toiletries and even made us a packed breakfast for our early flight. We also appreciated the complimentary tea in the hall. The design of the hotel was nice and we felt safe. Despite some noise issues, overall I'll recommend this hotel.

This hotel in Cusco exceeded my expectations in many ways. the attention to detail was spot on. The rooms were very clean, comfy, and modern, with nice bathrooms and even a hair dryer. Secondly, the staff were incredibly welcoming and helpful throughout my stay, going above and beyond to assist with airport transportation and storing my luggage. Finally, the breakfast provided was fantastic. The cooks prepared eggs to my liking and the fresh fruit and yogurt were simply delicious. this hotel offers great value for money and I would definitely stay here again.

All was more than okay, no improvement needed.

We had a fantastic stay at a lovely boutique hotel on a quiet street. The staff at Casa Esmeralda were incredibly helpful and friendly, always going the extra mile to assist us. The rooms were spacious, clean, and beautifully designed, providing a comfortable and relaxing environment. Though it was a bit further out from the Center, a short 10-minute walk or a quick taxi ride made it easily accessible. The affordability combined with the exceptional service and comfort made it well worth the slight distance.

Nothing. 🙌

Clean rooms, helpful staff, great breakfast selection. Convenient location, not too far from city center. Complimentary tea available 24/7. Safe luggage storage and laundry service offered. a reliable and enjoyable stay.

The breakfast was satisfactory, and the room had a great view of the city. the hotel was close enough to the city center and the airport. the staff was friendly and helpful.

The Wi-Fi signal was weak and the cleaning staff left our room open while cleaning, which made us feel unsafe and uneasy. during the New Year's Eve celebration, the noise level was excessive, making it difficult to rest at night.

We had a fantastic stay at this hotel. The cleanliness of the rooms was outstanding, and the hotel facilities were modern and well-maintained. The location, just on the outskirts of the Plaza de Armas, made it convenient to explore the historical center of the city, while also providing a peaceful atmosphere away from the noise. We were pleased to find some excellent restaurants nearby, which added to the overall experience. The staff went above and beyond to ensure our comfort and satisfaction, from helping with luggage to providing us with a packed breakfast for our early departure.

Was all great.

I had an incredible experience at this hotel, Casa Esmeralda! From the moment I arrived, the hosts, Alex and Gladys, were extremely helpful. They allowed me to check in early at 6:00 and even stored my bag while I was on the Inca trail. The room was comfortable and the hotel had a luxurious feel. The breakfast was amazing, with the cook going above and beyond to cater to my preferences. it was the best place I've stayed at during my two months of traveling. Highly recommend!

No negatives from this place. 😊

Clean modern rooms, helpful staff, delicious breakfast, safe and quiet location within walking distance of the center, family-run feel.

Our stay at Casa Esmeralda was truly luxurious. The shower, bed, and Internet were amazing. The staff was friendly and helpful, and the complimentary breakfast and airport shuttle were great. The hotel is beautifully decorated and smells nice. This place is a gem!

Was all great.

Our stay at Casa Esmeralda By Katari was wonderful. The staff were incredibly helpful and offered free transportation from the point of arrival. The room was comfortable and the bed was super comfy. The location was quiet, allowing for a peaceful night's sleep, but still within a short walk or taxi ride to the main square. The breakfast provided was varied and well-prepared. I highly recommend this hotel for a relaxing and enjoyable stay.