Great location, helpful staff, value for money, nice room with balcony, delicious breakfast and cocktails, clean and well-maintained.

Can't think of anything.

Friendly staff, helpful and organized G Adventures desk. Spacious triple room, hot showers, clean. Included breakfast, excellent staff, provided towels and toiletries. Convenient bag storage. Quick ambulance response and caring assistance.

I had a very good stay at this hotel in Cusco. its location is very close to the centre, making it convenient for exploring and being surrounded by the city's vibrant atmosphere. Secondly, the staff here were friendly and provided great service, ensuring that my needs were met. Lastly, the rooms were comfortable, with basic amenities and a balcony for my first stay, offering a nice view of the surroundings. Additionally, the breakfast provided was satisfying and gave me a good start to the day.

No improvements needed, everything was satisfactory.

Comfortable Stay

I stayed at this hotel for a couple of nights during my G-Adventures tour, and I had a comfortable stay. The staff were incredibly helpful and friendly, assisting me with transport to the nearby airport. The rooms were clean and sufficient, with comfortable beds and hot water. The buffet breakfast provided every morning was delicious, and there were tasty dinner options available too. The hotel also had currency exchange services and a souvenir shop on site. Plus, its location near the main square, attractions, and a grocery store was very convenient. I would definitely recommend this hotel for a comfortable and enjoyable stay in Cusco.

We had a one-night stay at Hotel Prisma and it exceeded our expectations. The room was spacious and clean, and the bed was comfortable. The staff was friendly and accommodating, especially when we had a small issue with the hot water in the shower. They promptly fixed it and even offered us a complimentary drink at the bar for the inconvenience. The location was also convenient, just a short walk to the main square. we had a pleasant experience at Hotel Prisma and would recommend it for a comfortable stay in Cusco.

The hotel is conveniently located near the city center, just a short walk away from the main square. It offers easy access to all the attractions and amenities that the city has to offer. Additionally, the rooms are clean and comfortable, with hot showers and a free safe. The adjoining restaurant provides decent food and drinks, with a highlight being the fantastic crepes served during breakfast.

The wifi connection at the hotel is quite weak and unreliable.

The hotel was conveniently located near the main square, with plenty of nearby tour operators, ATMs, and laundry options. the rooms were clean, and the staff was extremely helpful. the hotel also offered baggage storage and WiFi.

Our stay was marred by the noise from the road, which made it difficult to sleep at night. the breakfast was also a bit disappointing, so we opted to try nearby cafés instead.

The location was fantastic, as it was very close to the center and just a short walk to the main square. Being part of the Inca Trail package with G Adventures, it was convenient for me to explore the city. The staff were friendly and provided good service, ensuring that all my basic amenities were taken care of. I especially loved the room with a balcony and a comfortable double bed. it was a great value for money stay.

No major issues, all was fine.

The hotel is conveniently located near the main square, making it easy to explore the city center. It's also close to the airport, making it a convenient choice for travellers with early morning flights. there are several shops, a pharmacy, and an ATM nearby, providing convenience for guests.

The noise level in the hotel can be quite high, especially in the rooms facing the road or the inside courtyard. This can disrupt a good night's sleep and be bothersome for guests.

Located in the historic center, Hotel Prisma Cusco offers a convenient location for exploring the city. As part of the Inca Trail package with GA Adventures, guests can enjoy easy access to the airport, which is only 10-15 minutes away. The rooms are spotlessly clean and the bathrooms offer hot water and good water pressure. The breakfast includes a variety of options, including fresh fruit and delicious buns/breads. The hotel is also willing to store luggage for guests while they are away.

One negative aspect is the limited alcohol selection, as guests couldn't order a gin and tonic.

loved the clean rooms, hot showers, and cable tv with English channels. The early check-in was a pleasant surprise. The location was perfect, close to the sights and with a beautiful terrace for relaxing.

limited breakfast options

Great value for money, with a lovely room and a large terrace with beautiful views of the historic center. The hotel was clean and conveniently located, making it easy to explore the sights. The staff were polite and helpful, and the bed was comfortable.

Breakfast selection could be improved with more timely replenishment of menu items.