Convenient location near main streets. Clean and spacious room with good shower. Complimentary amenities like drinking water and coca candy. Helpful staff assists with taxi arrangements. Good breakfast and reliable Wi-Fi.

I had a fantastic stay at this hotel in Puno. The location was perfect, just a short walk from the main street and square of this city. The cleanliness of the hotel was top-notch, with the rooms and bathrooms spotless. The staff were extremely helpful and accommodating, confirming reservations and even making breakfast early for our pick up to the lake. The hotel facilities were great, with complimentary bottled water and coca candy in the rooms. The beds were really cozy and the rooms were cool, ensuring a comfortable night's sleep.

Can't think of anything.

I got great value for my money at the hotel. The room was comfortable and spacious, and the staff treated me with great kindness and helpfulness throughout my stay. The location was perfect, just a short walk away from restaurants, the plaza, and the pedestrian zone.

Food for breakfast could be better, maybe some more variety or options.

Comfortable beds, spacious rooms. Helpful and accommodating staff. Convenient location near restaurants. Generous welcome pack with amenities. Spacious and clean bathrooms. Variety in breakfast options

Couldn't find any faults at all.

Good location, clean room, helpful staff, complimentary amenities, ample breakfast buffet.

Almost perfect.

I was really impressed with the value for money at this hotel. The suite we stayed in on our first night was amazing, with a comfortable bed, spacious layout, and a nice bathroom. The location was also perfect, with a great shopping and entertainment area right behind the hotel. The staff were incredibly kind and helpful, especially during a strike in the city. They allowed us to extend our stay at a very affordable rate and even helped us organize our onward trip.

The morning meal could have been improved by providing hotter options, especially in the restaurant where we felt a bit cold during dinner.

Good value for the price, quiet location near main streets. Easy check-in, free bag storage for 1.5 days. Recommended hotel. Nice shopping/entertainment area behind hotel. Fantastic suite with great bed, spacious bathroom and sitting area. Worth paying extra for. Good breakfast, neat bar area. Clean, comfortable rooms with hot water. Buffet breakfast with lots of options. Coca tea available all day. Adequate heater, flat screen TV. Old vibe in a good way. Friendly staff, sufficient room space. Delicious breakfast buffet. Perfect location.

Great location, spacious suite, comfortable bed, fantastic breakfast, helpful staff.

It was all superb.

Excellent service, equivalent to a high-end hotel. Clean and spacious rooms with comfortable beds. Good location, close to shops and restaurants. Great value for money.

Inconsistent WiFi connection in some rooms. Laundry service took longer than expected.

The value for money at this hotel was great, with simple and clean rooms that had a heater and hot tub. The location was convenient, just a couple of blocks from the plaza, and the staff was extremely helpful and accommodating.

The breakfast could have been improved with more variety or options.

The hotel had clean and comfortable rooms with big bathrooms and nice showers. The included breakfast was surprisingly complete, with a variety of options like cereals, quinoa, scrambled eggs with ham and cheese, made to order. The location was great, near the main tourist street and the main plaza.

The WI-FI access points were badly placed, so there was no signal from the rooms. This resulted in people sitting in the hallways with their phones and devices trying to get a signal.

Great tour pick-up location. Convenient for restaurants. Clean room with good shower. Helpful and friendly staff.

Nothing not to love.

The staff at this hotel were very friendly and helpful throughout my stay. They were always willing to assist with any requests or concerns I had. Additionally, the location of the hotel was very convenient for my business trip. It was close to the main attractions and easily accessible from the city center. Lastly, the hotel provided a delicious breakfast with a wide variety of options to choose from. It was a great way to start the day.

The room I stayed in was quite noisy. The noise from outside and the neighboring rooms was quite disruptive and made it difficult to get a good night's sleep.

We got great value for our money at the hotel, with comfortable rooms and excellent service from the staff. The location was also convenient, with a vibrant shopping area just behind the hotel.

Menu for breakfast could be improved with more variety and options.

We loved the spacious bathrooms and the convenient location near Plaza de Armas. The elevator to the 3rd floor was a nice touch, and the staff were helpful with directions and transport arrangements. The food at both breakfast and dinner was delicious.

We felt very at home and had no complaints at all.