The hotel is conveniently located in the heart of the city, making it easy to explore the surrounding area. The laundry chute in the room was a practical feature that made it convenient to keep our clothes organized. One of the restaurants was accommodating and provided us with extra plates for sharing the food we ordered.

The loyalty scheme offered by the hotel seemed to be ill thought out.

I recently stayed at a hotel in the city and had a fantastic experience at Abc. The staff were incredibly welcoming and made me feel right at home. The rooms in the older part of the hotel were quiet and well-maintained, with top-notch cleaning and high-quality furnishings. The service, especially from the transport guys and doormen, was world-class. The pool area was great, and I loved the surprise birthday cake from the receptionists. The hotel truly exceeded my expectations.

100% Recommend this hotel.

The staff, especially the transport guys and doormen, provide world-class service. The hotel is well-maintained and the cleaning is top-notch. The older part of the hotel is quiet and the fit-out is of extremely high quality. The pool area is great and cleaned daily. The hotel offers a terrace on the floor with tables and chairs to enjoy the view of the pool. The hotel is "girl friendly" and allows outside masseuses to come to the rooms. There is a 24-hour restaurant with the flexibility to order food at any time. The hotel masseuses are available for calls at any time. The surprise birthday cake from the receptionists was a personal and unexpected touch.

The restaurant's menu may not have the wow factor compared to the rest of the hotel.

As adventure travelers, we loved the variety of activities and amenities available at the hotel. The organized workshops and adventure tours were exciting and offered a unique way to explore the area.

Felt safe, no complaints.

Located in a vibrant area with easy access to top-notch restaurants and amenities. Rooms are well-appointed with comfortable furnishings, blackout curtains, and a sauna for relaxation. The attentive staff provides excellent service, ensuring a pleasant stay. The hotel offers a variety of facilities, including a pool, spa/barbershop, and fitness center. Guests can enjoy free wifi and convenient transportation options. With its prime location and luxurious features, this hotel is a top choice for a memorable stay.

Room service food sometimes arrives cold.

I was thoroughly impressed with the level of dedication and attention to detail at the hotel. The staff provided a warm welcome and excellent customer service throughout my stay. The Aqua Beach Club on the roof was a highlight and not to be missed. I particularly appreciated the hotel's commitment to excellent customer service, exemplified by the prompt airport pickup. It was a truly unique experience and I can't wait to return.

Excellent service, top-notch staff, impressive rooms, great food, outstanding pool experience, attentive waiters.

We had an amazing stay at this hotel. The rooms were clean and well-maintained, comparable to top luxury hotels. The rooftop pool and bar were fantastic, offering a great place to relax and enjoy the views. The staff at the front desk was incredibly kind and helpful, always going above and beyond to assist us. The hotel is conveniently located, with everything in the city easily accessible, including Walking Street and SM Mall.

Couldn't fault anything about our experience.

We loved everything about this hotel, from the friendly staff to the beautifully designed rooms. The Aqua Beach Club and swimming pool on the rooftop were amazing, especially for guests with children. The facilities are top-notch and could rival the best hotels in the world. We were pleasantly surprised by the room upgrade and the attention to detail throughout the hotel. The cleanliness and opulence of the hotel made our stay comfortable and enjoyable. The staff, including the transport guys and doormen, were truly world-class and always greeted us with a smile every time we passed by. The food at the hotel was of a very high standard and we loved dining there.

We felt right at home here and have no complaints at all.

The room is clean and upgraded with new amenities. Staff provides excellent service and complimentary airport limousine service. Beds are comfy with great towels. Aqua suites are cozy with a nice mini amp. The hotel is self-contained and near new restaurants and bars.

The rooms were impressive, staff were amazing, food was good, rooftop pool and bar were well kept and fun.

Was all great.

My recent stay at the hotel was absolutely fantastic. I was there for a leisure trip and stayed for a week. The hotel exceeded my expectations in terms of luxury and quality. The upgraded rooms were truly unique and the amenities were top-notch. The hotel staff were incredibly friendly and helpful, making me feel welcome throughout my stay. On top of that, the hotel provided a free shuttle service that made exploring the city hassle-free. I couldn't recommend this hotel more.

Couldn't recommend more this hotel.

I couldn't believe the value for money at this hotel. It was the best I've stayed at all year. The room was spacious and comfortable, and the staff went above and beyond to help. The location was convenient, close to the airport.

Menu for breakfast could be improved.

Quiet and well-maintained hotel with top-notch cleaning and high-quality amenities. World-class staff, especially the transport guys and doormen. Enjoyable dining experience with high-standard food. Great pool area and daily cleaning. Personalized surprise birthday cake from attentive receptionists. Lifts available in the new section.

Nothing I didn't like to be fair.

Rooms were beyond expectation, comparable to those found in Thailand. The staff was friendly and accommodating. The rooftop bar was a great spot to relax and meet new people.

The location is not as lively as expected, unlike Thailand's walking streets. The bathroom had a questionable smell coming from the sink.