I recently stayed at Crowne Plaza Manila and had a fantastic experience. The hotel staff was friendly and helpful, going above and beyond to ensure a comfortable stay. The rooms were clean and well-maintained, with the added bonus of a bathtub. I loved the direct access to Robinsons Galleria mall, making it convenient for shopping and dining. The breakfast spread was impressive, especially the fresh mangoes. a comfortable stay with great amenities and a friendly staff.

I highly recommend this hotel.

Conveniently located, clean rooms, courteous staff, good food, and available amenities. Enjoyed the stay and will consider coming back.

The breakfast was recommended by a friend, but both he and my father were disappointed. We stayed for 4 days and 3 nights. The room was clean and neat, with a dedicated smoking area. The staff quickly responded to our request for a room transfer.

I recently stayed at Crowne Plaza in Manila for a weekend getaway. The hotel has a convenient location, directly connected to Robinsons Galleria Mall, making it easy to indulge in some shopping. The friendly and helpful front desk staff went above and beyond to accommodate my request to modify my bed. I was impressed with the high standard of service and professionalism displayed by the reception staff. The hotel boasts a fantastic Chinese restaurant, offering delicious cuisine. Moreover, the breakfast buffet was excellent, with a good selection and personalized service. I will definitely be returning to this hotel in the future.

Would recommend this hotel.

Friendly and helpful staff, going above and beyond to make guests feel at home. Spacious and clean rooms, with a big bathroom and unexpected amenities like a phone in the bathroom. Noise-proof rooms, ensuring a peaceful stay even with neighboring guests. Convenient location, just a 10-minute walk to SM Megamall. Mall within the hotel provides dining and shopping options for guests. Fast and efficient check-in process, with special recognition for IHG members. Cozy and spacious room design, with ample working space and a comfortable king-sized bed. Strong and unlimited internet connection for multiple devices. Shopping can be done without leaving the hotel premises. Complimentary welcome drink for guests. Additional amenities like an air purifier and an executive chair provided upon request. Comfy and plentiful pillows, with the option to request extra bottled water. Access to a fitness center and outdoor swimming pool. Satisfactory laundry service. In-room facilities include a flat-screen TV, microwave, refrigerator, and electric kettle. Business center available for guests' convenience. Express check-in and check-out options. No pets allowed, ensuring a clean and allergen-free environment. Efficient air conditioning system and a strictly non-smoking policy on-site.

Convenient location next to a mall. Helpful staff accommodating requests. Clean rooms with alcohol dispensers. Polite staff always ready to assist. Direct access to mall, buffet meals available, and bathtub in rooms.

The best aspects of my stay were the convenient location and the excellent customer service. The hotel is situated near a mall, making it easy to go shopping or grab a bite to eat. The staff at the hotel were friendly and accommodating, ensuring that all my needs were met.

The worst aspects of my stay were the quality of the breakfast and the expensive laundry service. The breakfast options were limited and the food did not meet my expectations, especially the eggs which were overcooked.

During our stay at the hotel, we were pleasantly surprised by the quality of service and attention to detail. One particular incident stood out - when we arrived at the hotel, our room wasn't quite ready yet. However, the staff quickly rectified the situation and ensured that we had a comfortable room to settle into. The prompt response and efficiency of the staff impressed us. We also appreciated the clean and well-maintained rooms, which provided a comfortable stay. The hotel's location connected to Robinson's Galleria mall was also a convenient bonus, giving us easy access to a variety of dining options. we had a pleasant experience and would recommend this hotel.

We loved the direct connection to Manila Galleria mall, as well as the close proximity to other shopping centers in the area. the location was peaceful and not too crowded, providing a pleasant atmosphere. the room and bathroom were spacious and well-maintained. the staff was extremely polite and helpful, and we received excellent service from Joshua. the breakfast buffet offered a wide variety of options, and the price of the room was reasonable. our experience at Crowne Plaza was top-notch.

Nothing not to love!

Conveniently located, ideal for both business and leisure. Walking distance to bank, mall, restaurant, and offices. Efficient check-in and friendly staff. Spacious room with comfortable king-sized bed and ample working area. Strong, unlimited internet connection. Shopping options within the hotel.

Great stay with excellent hospitality. The food selections at the hotel restaurants were very good. The staff, especially Kathleen at the front desk, were friendly and accommodating.

Although the location of the hotel was not as close to major attractions as I would prefer, the overall experience at Crowne Plaza Manila Galleria was enjoyable. The cost of the hotel was a bit high considering the economy in the Philippines, but the service and quality of the stay made up for it.

Great family bonding experience

We would like to express our utmost gratitude to Crowne Plaza for providing us with a special rate to enjoy a memorable family bonding experience. The hotel staff was incredibly attentive and accommodating throughout our stay. The facilities were well maintained, and the room exceeded our expectations in terms of size and comfort. We were pleasantly surprised by how spacious it was, as it could easily accommodate our entire family. The buffet breakfast was a highlight of our stay, with a wide variety of delicious options. We also enjoyed the pool and gym facilities, which added to our overall enjoyment. We are especially thankful for the complimentary late check-out, which allowed us to make the most of our time at the hotel. Thank you once again for a wonderful staycation experience at Crowne Plaza. We highly recommend this hotel to others.

had an amazing stay at crowne plaza manila. breakfast variety and fresh mango were outstanding. staff provided personalized service and was well trained. will definitely be back!

hairdryer not provided in room

The hotel is clean, staff is helpful and polite, direct access to mall, gym and pool available, room's bathtub is a plus.

Everything is what I need and want.

The staff at the restaurant and housekeeping were friendly and accommodating. the hotel's convenient location next to a shopping mall and the airport bus stop made it easy for us to explore the area. the room was spacious and comfortable, with a large bathroom that had a bathtub. Plus, the pool had a nice ambiance with lounge music playing in the background.

There were a few downsides to our stay. there seemed to be some confusion regarding the pricing.