The staff were super helpful and friendly, going above and beyond to assist us with our 7 luggages. The location was mind-blowing, right across from Greenbelt 1 and 5 Entrance. The beds were comfortable and the shower had great water pressure. The rooms were spacious and clean, with a big receiving area. The family room had a mini bar and free water bottles, a nice addition. Extra toiletries like slippers, toothbrush, toothpaste, shampoo, conditioner. The hotel also had a safe in the closet. a very satisfying stay!

We had a wonderful stay at this hotel. The cleanliness was impeccable, ensuring a comfortable and hygienic environment. The hotel facilities were top-notch, offering everything we needed for a convenient and enjoyable stay. Parking was easily available, providing hassle-free access to our vehicle. The hotel's location was unbeatable, with a wide array of restaurants and shops in the shopping malls just across the street. Plus, being in front of the lively nightlife scene added an extra touch of excitement. The proximity to Greenbelt mall was a major advantage, allowing us to explore a variety of dining and shopping options. Lastly, the staff were amazing. They were courteous, professional, and always had a smile on their faces, offering exceptional service throughout our stay.

Nothing for us.

Mind-blowing location with easy access to dining, shopping, and entertainment. Super helpful and friendly staff. Sumptuous and generous Filipino breakfast. Fast and attentive service. Value for money business hotel. Clean and comfy rooms with polite staff. Adjacent 7/11 and easy access to late-night shopping. Excellent location with peaceful nights sleep. Reasonable breakfast and early check-in. Super impressed!

Friendly staff, professional service, convenient location, feels safe, makes you feel at home.

Nothing, all great.

We often stay at Charter House as we transition to other destinations. This time, our newly renovated room was clean and bright. the location is perfect, with great nightlife, shopping, and restaurants nearby. the staff, including the bus boy Roger and the security guards, were incredibly helpful and hospitable. Charter House offers great value for money and we would definitely stay there again.

The Charter House offers fancy comfort at a bargain. The location is sooo convenient, with Greenbelt just a hop away. You can even pretend you're a child again in the rooftop pool!

Oh, and I absolutely loved trying to connect to the internet with their super speedy Wi-Fi. Truly a joy.

The Charter House in Manila provided clean and comfy rooms, with a perfect location in front of Greenbelt 5. The hotel had a variety of restaurants and shopping options nearby. Additionally, the convenience of a door connecting the hotel to the adjacent 7/11 allowed easy access for late-night needs.

Felt completely relaxed, no complaints.

We had a great stay at a hotel conveniently located near the popular Greenbelt area. The staff was friendly and accommodating, and the room was comfortable and clean. We enjoyed the complimentary breakfast, which provided enough fuel for our day of exploring. The hotel's proximity to the shopping and restaurant areas was a major advantage, allowing us to easily access the best dining options in the city. it was a convenient and enjoyable stay.

The internet access could be improved for faster browsing speeds.

had a wonderful time in manila at charter house. beautiful location in front of greenbelt, easy access to malls and transportation. room was clean, staff was attentive but not intrusive. overall, a comfortable and enjoyable stay.

Window couldn't be opened.

Great location, good value, helpful staff, excellent shopping and dining options, comfortable and clean rooms.

Nothing, all was good.

I had a comfortable and enjoyable stay at Charter House in Manila. The room was clean and well-equipped, including a safety box. The hotel staff were very service-minded and accommodated my late arrival without any issues. The location is perfect, right across the street from the Greenbelt Shopping Center. I also appreciated the nice top-floor pool. I would highly recommend this hotel for its affordability and convenience. I'll definitely choose this hotel again.

Newly renovated room, spacious and clean bathroom with good hot shower. Strategic location, right in front of a park and steps away from shopping malls.- Another advantage is choosing a room with a window/view, allowing for natural light in the room.

Weak wifi at times and no safe box in the room. Awful corridor music playing constantly, which was distracting and unnecessary.

Close to Makati shopping district, free wifi, pleasant staff, great location near 4 malls, good breakfast option.

Felt totally at home, nothing too much trouble.

The location of the hotel is fantastic, right across from the Greenbelt shopping center. It's a convenient spot for shopping, dining, and entertainment. The rooms are spacious and clean, with comfortable beds and all the necessary amenities. The staff is friendly and attentive, providing excellent service. The breakfast is delicious and satisfying. There is even an outdoor pool on the top floor for guests to enjoy.

Some guests experienced noise disturbances due to ongoing exterior painting work.

the hotel may be old, but it has everything you need. the location is unbeatable, right across from Greenbelt. the staff were extremely friendly and the food was delicious. the rooftop pool, though small, was clean and relaxing. We've stayed here multiple times because they always accommodate our room preferences. Highly recommended for its great location and affordable price.

Nothing to complain about, honestly. 😊