Traveling with my family, we had a delightful stay at Crystal Mountain Hotel. The modern rooms offered stunning mountain views, and the optimal planning ensured that every room had a good view. The hotel's sauna area and pool were excellent, providing a relaxing and enjoyable experience. We also loved the fun room and the option to rent ski and bikes. The hotel's location was perfect, and we even discovered that it was almost empty on Sunday evenings, which made our stay even more peaceful and enjoyable.

I would be happy to recommend this hotel.

The location of the hotel was great, with stunning views from the bedroom and a beautiful pool with saunas. Breakfast was varied and there were no queues for food, which was great. I also appreciated the fact that the hotel provided a bowl and a bed for my dog.

My experience was ruined by several negative aspects. the elevators were slow and at times it was even impossible to use them.

We had a luxurious stay at this hotel. the Spa & wellness centre was exceptional, offering a variety of massages and beauty treatments. the indoor swimming pool and steam room were perfect for relaxation, and the sun terrace provided a wonderful view while we enjoyed the infinity pool. the restaurant had an extensive menu with special diet menus, and the bar/lounge area had amazing cocktails.

The entertainment was lacking, with no live entertainment and limited activities. this minor issue did not detract from our overall experience.

Spectacular location, beautiful views, delicious food, friendly staff, entertainment for the whole family, nice parking and easy access.

Nothing, no complaints at all.

The location of the á la carte restaurant is not very convenient. During rush hours, it can be quite crowded and difficult to find a table. the service in the restaurant is not up to par. There have been instances where funny situations arise when placing an order. It would be beneficial for the hotel to designate a separate area for dog owners.

The kids club only operates during weekends and school holidays, which may be inconvenient for families.

The hotel is in a great location with beautiful views. The rooms are clean and comfortable, with nice beds. The staff at the hotel are friendly and helpful. The breakfast offers plenty of options and is delicious. The hotel has many facilities, such as pools, whirlpools, spa and saunas, gaming rooms, fun zone. The hotel offers a la carte restaurant with a good menu at affordable prices.

During my stay at Crystal Mountain Hotel, I was pleasantly surprised by the beautiful views that surrounded the hotel. The location was perfect for a peaceful and calming getaway, with a forest setting that provided a serene atmosphere. The hotel room itself was new and clean, creating a comfortable and inviting space for relaxation.

Although there were a few minor drawbacks, such as the waiting time for elevators and the limited language proficiency of some staff members, these did not significantly impact my overall enjoyment of the hotel. Considering the stunning views, the cleanliness of the hotel room, and the abundance of facilities, I would definitely recommend Crystal Mountain Hotel to others seeking a tranquil and fulfilling vacation.

Good facilities for kids, well-maintained. Tasty and varied breakfast. Relaxing adults-only zones. Comfortable rooms. No queues despite hotel size. Spectacular location, beautiful views. Friendly staff. Family entertainment available. Exceptional breakfast. Great location. Nice and quiet pool area.