The hotel offers secure parking and is conveniently located near the bank of the Wisla River, making it easy to access the old town by a pleasant 15-minute walk. The staff is professional and friendly, ensuring a welcoming stay. The rooms meet the expectations of a 4-star hotel and the breakfast is of very good quality. Additionally, the hotel features a spacious garage with well-sized parking spots, a fitness room, an indoor pool, and a sauna, providing various amenities for guests' enjoyment.

Felt safe walking at night, no complaints whatsoever.

Very close to the city center, garage parking, nice staff, excellent breakfast, comfortable bed, very clean. The pool and jacuzzi are small but nice. Dinner in the restaurant was very good and not too expensive.

Felt right at home, nothing to complain about.

Short walk to main square. Helpful staff. Excellent breakfast. Visited all attractions. Hot weather. Reasonable prices. Friendly and helpful people. Great hotel. Comfortable stay. Close to old town. Friendly staff. Clean place. Small kids area. Video games room. Pool tables. Cold swimming pool. Tasty breakfast. Great food from restaurant. Friendly and helpful staff. Open pool for children. Game area for kids. Healthy breakfast options. Freshly baked pain au chocolate and croissants. Clean, quiet, and comfortable building. Quiet and relaxing pool. Nice bathroom. Extremely friendly staff. Amazing breakfast. Lots of choice. Good location. Good facilities. Good staff. Great all-round experience.

The hotel offers a stunning view of the Wawel Castle, adding a touch of historical charm to your stay. Located just across the road, the Aquarius provides a picturesque backdrop for your visit. Furthermore, the hotel's proximity to the beautiful historical centre of the city allows for easy exploration of Krakow's cultural gems.

The casino and karaoke enthusiasts may be disappointed, as the hotel does not offer these specific entertainment options.

A fantastic stay at Novotel. The room was incredibly comfortable, possibly the best I've experienced in a long time. The service and food were excellent, and the staff, including Evelina and Josef, were friendly and efficient. Keep up the great service! I highly recommend this hotel.

I had an amazing stay at this luxurious hotel. The location was perfect, just a 10-minute walk to the beautiful historical center and right across the road from the river. Plus, there was a tram stop right opposite the hotel, making it super convenient to explore the city. The service was top-notch, with friendly staff at the reception desk and restaurant, always ready to assist me. The facilities were excellent, especially the spa and wellness center, with an indoor swimming pool, sauna, and jacuzzi. The rooms were modern and spacious, with all the amenities I needed to make my stay comfortable, like a flat-screen TV, mini-bar, and in-room safe. this place exceeded my expectations and I would highly recommend it to anyone looking for a luxurious and comfortable stay.

Without a doubt, I would recommend this hotel to all.

Our stay at Novotel was perfect. The room was cozy, the breakfast was great with vegan options, and the staff was friendly. The location was convenient for exploring the city. The hotel had a pool, sauna, and jacuzzi, and there was a kids corner with toys and video games. it was a fantastic experience with clean rooms, great facilities, and a friendly staff.

Couldn't recommend this hotel more.

We had a wonderful experience staying at this luxurious hotel. The location was perfect - just a short walk away from the main square, surrounded by many bars and restaurants. The staff here were incredibly friendly and helpful, ensuring that we had everything we needed throughout our stay. The room was spacious and clean, with a comfortable bed that provided a great night's sleep. We were also impressed by the array of amenities available, including room service, car hire, and a lovely terrace where we could relax and enjoy the surroundings.

We had a fantastic experience at this hotel. We highly recommend it to anyone looking for a comfortable and convenient place to stay.

I gotta say, I got great value for my money at this hotel. The room was cozy and had a nice view. Plus, the location was perfect, right by all the main attractions but still peaceful at night. The staff were amazing, always speedy with solving any issues and super helpful throughout my stay. The food at the hotel was delicious and reasonably priced, and I loved the quiet swimming pool and gym. Definitely would stay here again!

Breakfast choices could use some improvement, same dishes every morning.

The staff was incredibly cheerful, helpful, and welcoming. The room was spacious, as was the shower room. There were incredible choices at the buffet breakfast. The restaurant had a good menu, lovely food, and very reasonable prices. The cleanliness throughout the hotel was of a good standard. The hotel was conveniently situated for all the sights in the city. Great facilities for guests with children.

Felt secure, no complaints whatsoever.

Great location for exploring the city on foot, clean and spacious rooms, friendly and helpful staff, fantastic pool and fitness facilities, delicious food in the restaurant.

Felt safe walking at night, nothing to complain about.

We stayed at a hotel in the heart of the city for New Year's Eve celebrations. the hotel had a wonderful breakfast and free Wi-Fi in the rooms, which was very convenient. It was also located near all the major attractions and the river, which made it easy to walk around and see everything. Another great thing was the warm indoor pool, which was perfect for relaxing after a long day of sightseeing.

The noise from the nearby tram line could be disturbing at times, especially during the morning. we had some trouble with the heating in our room as it was not working properly, but the staff did their best to fix it quickly.

Convenient location near city center and taxis readily available. Friendly and helpful staff. Clean rooms with daily towel service. Good breakfast with plenty of options. Highly recommended for a comfortable stay.

Excellent location with view of castle and river. Friendly and helpful staff. Nice hotel facilities including pool and jacuzzi. Clean and modern rooms. Onsite restaurant with good choice of meals

No issues

Friendly and helpful staff. Lovely restaurant for breakfast and dinner. Good location, 10 minute walk to main square. Pool, gym, and sauna available

Don't have any issues at all.