The hotel room was well-equipped with a smart tablet and the bed was comfortable. the location was great, with good transportation links and nearby shopping centers.

The bathroom light sensor was set strangely, turning on in the middle of the night even when far away, and turning off while using the toilet. the breakfast lacked variety and didn't offer sugar-free options.

As a budget traveler, I was impressed with the modern facilities and amenities offered by the hotel. The complimentary coffee options at the reception were a nice touch. The room was comfortable, with new beds and pillows, and the shower was great. The staff was very helpful and friendly, always ready to provide information and assistance. The hotel's location was perfect, just a short walk from the main train station, the city's main shopping center, and the old town. The breakfast was excellent, and the check-out process was quick and convenient, thanks to the iPad in the room.

I felt truly looked after during my stay, with no complaints at all. The staff made sure that my needs were met and provided a welcoming and relaxed atmosphere.

The location was perfect, right beside a huge mall and just in front of the railway station. The service we received was impeccable - room service, housekeeping, airport shuttle, wake up service, and paid airport shuttle were all top-notch. Our room had everything we needed, including ironing facilities, heating, air conditioning, tea and coffee facilities, and a mini-bar. The sitting area, terrace, and in-room safe added to our comfort and convenience.

We definitely recommend this hotel for families.

The hotel is conveniently located in the heart of the city, just a short walk away from the old town. It is also situated next to a shopping center, making it easy to access any necessities you may need. The rooms are spacious and well-furnished, providing a comfortable stay. The friendly staff is always available and attentive to any requests. the breakfast offers a great variety of food to start your day.

The lighting in the bathroom can be bothersome, as it automatically turns on and may wake up others during nighttime bathroom visits.

Fantastic modern hotel just a short walk from the main square. Staff were very friendly and helpful in guiding us into the city. the rooms were really nice, with great design overall. Location is excellent, very close to the old town and opposite the train station and a big shopping mall. I liked the tablet in the room which you can use for all your room needs, from choosing a TV channel to adjusting the light, etc. the large double bed was very comfortable.

Very expensive parking, should be lower for hotel guests. Despite our demand, room cleaning was not done until our departure.

I recently stayed at Puro Krakow Stare Miasto for a week-long vacation. The hotel's modern design, abundance of natural light, and comfortable beds and pillows made for a delightful stay. The location, just a short 5-minute walk from the main town, was convenient and allowed for easy exploration. The hotel's insulation was impressive, as we experienced no noise disturbances from the street or other guests. The staff were friendly and had a good command of English. The room, though small by European standards, was well-appointed and controlled by a convenient tablet. I was very satisfied with my stay at Puro Krakow Stare Miasto.

100% Recommend this hotel.

I stayed at Puro Krakow for 3 nights during my visit to Poland. The hotel is conveniently located near the train station and within walking distance to the city center. The staff provided excellent customer service and were always helpful. The room was small but beautifully decorated, and the hotel had a trendy yet cozy atmosphere. I appreciated the modern technology in the room, such as the tablet for controlling lights and temperature. The breakfast buffet had a wide variety of options and the hotel even arranged a day trip to Auschwitz for us. I highly recommend this hotel for its great location and excellent service.

Strongly recommend this hotel.

We had an incredible stay at a centrally located hotel. The staff were friendly and helpful, the rooms were clean and beautifully designed. The restaurant and bar areas were elegant, with a wide selection of food and drinks. We appreciated the complimentary extras like umbrellas and bicycles, as well as the 24-hour coffee in the lobby. The location was ideal, with easy access to the city center and public transportation. We highly recommend this hotel to others visiting the city.

Conveniently located near popular attractions. High-quality service from friendly staff. Modern amenities, including room controls via tablet and underfloor bathroom heating. Delicious food served by the restaurant. Comfortable beds ensure a great night's sleep.

Convenient location near the main railway station and city center, which saved us a lot of time during our city trip. Modern and clean hotel with friendly staff who provided great service.

The bathroom design was not practical, with glass walls and only a curtain for privacy. the shower area lacked proper enclosure, resulting in water spreading all over the bathroom.

Perfect location, friendly staff, great food, comfortable rooms, technological features.

Nothing to dislike.

We enjoyed our stay at a hotel located in a very convenient location, near the Old Town area with many good restaurants to choose from. The room was modern and clean with good amenities, such as a tablet to control lighting and temperature. In addition, the in-room tablet was better than expected, providing a great view from the fifth floor, heated floors in the bathroom and a good shower with decent products.

The hotel's customer service could use some improvement as there seems to be a lack of communication within staff members.

The hotel's location is exceptional, right next to a huge shopping mall and very close to the city center. The room is superb, with modern design and advanced features like a tablet-controlled system and USB sockets. The bathroom is luxurious, with a warm floor and high-quality amenities. The staff is highly professional and goes the extra mile for their customers. The breakfast is above average, offering a great variety of delicious options.

The hotel lacks a minibar in the room.

I recently stayed at Puro Hotel in a great location near the train station for one night. The rooms were controlled via iPad, which was a cool and modern feature. The hotel is fairly new, with all the amenities you would expect. The rooms were not large, but still comfortable. The hotel had a superb restaurant in the back, serving delicious food. The breakfast spread was fantastic, offering a wide array of options. The staff, particularly Roxana at reception and Sabina in the restaurant, were incredibly sweet, welcoming, and helpful. Their enthusiasm and passion for their jobs made my stay even more enjoyable. I loved everything about this hotel and highly recommend it.

Would recommend this hotel.

The breakfast selection was quite limited, but the coffee was good. the location was very handy for exploring the city, with great shopping and dining options nearby. We enjoyed the complimentary tea and coffee in the lobby.

The open-layout bathroom was definitely not suitable for a romantic escape. the noise from the street outside was quite disturbing during the night, making it difficult to sleep.