The friendly and helpful staff at Hotel Cruzeiro went above and beyond to accommodate our needs. They quickly resolved an issue with a broken light switch in our bathroom and even upgraded our room. The central location of the hotel allowed us easy access to attractions like the botanical garden and the beach. Despite a few minor drawbacks, like a slightly uncomfortable mattress and a limited breakfast selection, we had a pleasant stay overall. We would recommend this hotel for its attentive staff and convenient location.

The hotel is in the center of town, making it convenient for exploring the city's attractions and restaurants. The staff is helpful and efficient, providing suggestions for walking tours and assisting with reservations. The breakfast offered a wide range of options to suit different tastes.

The shower drain in the bathroom was not sufficient, causing water to flood the entire bathroom.

Conveniently located near popular attractions and with easy access to parking. Friendly and helpful staff, providing excellent service. Comfortable and cozy rooms, offering a comfortable stay.

Occasional cleanliness issues, such as hair in the bathroom and inadequate cleaning of the toilet. Noisy surroundings, especially if the windows are open, disturbing the peaceful atmosphere.

I recently stayed at this place and had a fantastic experience. The location couldn't have been better, as it was right in the heart of the city center. I loved being able to walk to the main square and explore all that this beautiful island has to offer. The staff at the reception desk were incredibly friendly and helpful, always ready to assist with any inquiries or recommendations. The room itself was well-appointed with modern amenities, including a flat-screen TV and a comfortable sitting area. The cleanliness and attention to detail from the housekeeping staff were impeccable.

I highly recommend this hotel to families seeking a luxurious and comfortable stay.

The breakfast was delicious with a great variety of options and enough seating for everyone. the staff was friendly and accommodating, always greeting us with a smile. the location was perfect, within walking distance to the main attractions and public transportation. We also appreciated the free parking available for guests.

Our room was not up to our standards. the bed was uncomfortable and the linens were scratchy.

amazing location, friendly staff, brand new facilities. exceeded expectations on my city holiday in Angra do Heroismo. Cruzeiro made my stay memorable and convenient, with free parking and easy access to attractions and dining options.

Shower controls were complicated.

Great staff, friendly and helpful. Delicious restaurant food, best on the island. Locals enjoying the nightlife. Super clean rooms and professional treatment. Private parking and central location. Variety of food and quality breakfast. Comfortable bed and immaculate bathroom. Mini-fridge in the room.

Nothing, all was good.

As longer term business travelers, we really appreciated the central location of the hotel, making it convenient to access shops and restaurants. The staff members were incredibly friendly and helpful, providing us with excellent dining recommendations and even making reservations for us. The breakfast options were plentiful and delicious, and we loved the packed breakfast for our early flight. we highly recommend staying at this modern and impeccably clean hotel.

We felt right at home during our stay and had no complaints whatsoever.

Staff was helpful, offering nearby pharmacies and making restaurant reservations. Close to center, museum, and garden for strolling. Reasonably priced cafe in front, supermarket up the street. Extensive breakfast choices. Front rooms quiet, large and spotless with modern decor.