The value for money at the hotel was excellent, with spacious and luxurious rooms. The location was convenient for both central Lisbon and Belem, and the staff were friendly and accommodating.

The breakfast option could have been improved with more hot food choices.

The staff were extremely helpful and friendly. The rooms were luxurious and comfortable with a lovely garden view terrace. The hotel grounds were beautifully maintained with quiet areas to relax in. The old palace section of the hotel was grand and beautifully decorated.

Felt like treated like royalty, no complaints whatsoever.

The 5* Pestana Palace Lisboa Hotel offers beautiful grounds and leisure facilities. The old palace ambiance adds charm, reminiscent of a smaller scale Versailles Palace. The breakfast was over the top, and the staff were friendly and accommodating. The concierge service was excellent, perfect for business travelers.

Felt safe, nothing to complain about.

Clean pools, fresh breakfast, spacious rooms, comfortable beds, quiet.

Can't fault anything about it.

Located in the quiet leafy green suburbs of the city, the hotel offers a peaceful escape from the busy tourist spots. The rooms are well-maintained and feature comfortable bedding, ensuring a good night's sleep. The breakfast selection is great, with a variety of options to choose from. Additionally, the hotel's main area and gardens are beautifully designed, providing a stunning backdrop for relaxation.

Some facilities were unavailable during my visit, which was not communicated until check-in.

Historical experience, welcoming staff, wonderful pool, convenient location, great food, excellent service.

Absolutely nothing to say about dislikes.

Stunning architecture and interior design, truly elegant and cozy. Professional and friendly staff. Revitalizing experience. Wonderful public areas and spacious, comfortable accommodation. Outstanding meals and courteous, helpful staff. Secluded location adds to the charm. Grandeur without being pompous. Attentive and welcoming staff, no detail overlooked. Excellent amenities, clean and high quality. Surprisingly delicious food and great cocktail and wine selection. Charming ambiance reminiscent of a smaller-scale Versailles. Decent breakfast with friendly staff. Manageable distance from the main city.

We were blown away by the stunning architecture and interior design of the hotel. The elegant and cozy atmosphere made us feel like we were in a 10-star luxury hotel. The staff was extremely professional and friendly, making our stay even more enjoyable. The breakfast spread was fantastic, with a wide variety of delicious options. The beautiful gardens were a joy to walk through. we had a truly exceptional experience at Pestana Palace. We highly recommend it to anyone seeking a luxurious stay in a vibrant city.

Amazing spa facilities, always available. Surprising picnic buffet, with sushi chef. Beds are pleasantly firm. Staff is friendly and helpful. Bar kitchen serves delicious food with live piano music.

Beautiful palace, friendly staff, comfortable and warm bed, clean.

Could not be improved in any way.

We got excellent value for our money at this beautiful and refined hotel. The room was stunning, and the location was perfect - quiet neighborhood but close to central Lisbon. The staff were friendly and helpful, especially considering we didn't speak Portuguese.

The breakfast options could use improvement, but there is a fantastic restaurant/bar area nearby called LX Factory that I highly recommend.

I recently stayed at Pestana Palace for a week-long vacation and it was absolutely fantastic. The hotel's unique setting, resembling a museum, made our stay truly memorable. We had the opportunity to explore various shared spaces, including a beautiful garden and an old chapel, which made us feel like we were staying in the entire establishment. The staff, especially Pedro, were incredibly attentive and made our experience unforgettable. The facilities, from the gym to the pools, were top-notch, creating a truly 6-star hotel experience.

I would highly recommend this hotel.

This hotel was exactly what I wanted. Excellent all-round! The hotel facilities were top-notch, with excellent child-friendly outdoor and indoor pools. The cleanliness was impeccable, and the decor and ambiance were magnificent - a photographer's dream! The location in a charming upmarket neighborhood on the hill above Belem was perfect. I loved that it was close enough to walk to Belem along the embankment, and also conveniently located near Belém or Alcântara station. The breakfast was amazing, with a wide variety of delicious options. The staff were friendly and attentive, always providing excellent service with bright smiles.

Nothing that I didn't like.

The hotel had a beautiful, historic charm with ornate decorations. The staff were friendly, helpful, and made check-in a breeze. The bed was comfortable, ensuring a good night's sleep. The hotel's location was peaceful, yet still within a short distance of key attractions in the city. The breakfast buffet was delicious and offered a variety of options to satisfy any appetite. The facilities, such as the garden, pools, spa, and fitness center, were top-notch and added to the overall enjoyment of the stay.

The rooms were a bit dated and could use some updating to match the modern boutique hotel style. The lack of overhead lighting made the rooms feel dark, and the corridors' crookedly hung artwork was comical.

The palace is stunningly elegant and meticulously maintained. Our room was tastefully furnished and the Nespresso coffee service was a nice touch. The breakfast spread was exceptional, with a bright and inviting dining area. The staff were friendly and accommodating.