Vip Inn Berna Hotel, Lisbon (Portugal) - Deals & Reviews

Room had nice deep soaking tub. staff very helpful.

During my recent stay, I appreciated the convenience of public transport access nearby. The front desk staff proved helpful in navigating the city. I found a local Chinese restaurant and some good pizza within walking distance, which made me feel at home. Although the room served its purpose, it was not the highlight of my trip. I explored easily, which aligned with my busy lifestyle as a single traveler who enjoys cultural experiences.

Excellent location near the metro! The breakfast had a delightful variety, making mornings a pleasure.

Some staff lacked basic training, and the room decor felt outdated, impacting the overall atmosphere.

Housekeeping was thorough, but shower drain issues lingered.

I stayed for seven nights and faced some issues with communication, especially when trying to reach out prior to my arrival. I appreciated the large meeting rooms which served others well. The hotel location was convenient for exploring. One night, I overheard another traveler express disappointment with their room's maintenance. It's important for a place to keep up with these details to enhance overall experience. Friendly staff made the effort to assist where they could.

The location is amazing, just a stone's throw from the metro. Room was spacious for our luggage, and the staff was friendly and helpful throughout our stay.

Unfortunately, the bathrooms are outdated and showed some wear. We experienced noise from outside and from neighboring rooms, which affected our sleep. It could use a refresh.

Location was fantastic. so close to the metro and dining options. The staff were friendly and attentive, making my stay pleasant. Breakfast offered a good variety, and my room was cleaned daily.

The furniture felt a bit worn. and the shower drain was slow, which could be an issue for longer stays.

the decor was absolutelyey worn-out and the smell in the lifts was beyond horrendous! And don’t even get me started on the air conditioning that kept waking me up at night. i expected a complimentary upgrade because of these issues, but who am i kidding? just when i thought i might give a good review, i just couldn’t.

The breakfast spread was nice, and it was great to have a smooth check-in process. My son loved exploring the nearby café options and the local park. We also enjoyed the nice beds that let us recharge after a busy day of sightseeing.

My wife says that having more microwaves available for families would really help. We had a bit of trouble with staff responsiveness, which made meal prep for our son a hassle.

We loved staying here with our family and precious dog! The location was handy, just a short walk to the nearby mall. The breakfast spread was fantastic, offering a variety that kept us all happy each morning.

For dads, it would be great to have more microwaves available for warming up kids' meals.

Great location near metro, but the lift was tiny and hallways cramped.

I really enjoyed my stay, especially the comfy bed and how clean my room was every day. The hotel offers a lovely lounge area and a nice breakfast space to unwind and relax. The entrance could use a little sprucing up, but it didn't take away from my overall experience. 😊

Comfortable Stay with Room for Improvement

I appreciated the friendly staff and the convenience of nearby local dining options like the pizza place just a short walk away. Be mindful of the small lifts, especially if you're traveling with mobility issues. Overall, good for families, but some rooms need better maintenance. Consider requesting a renovated room if available, especially if you value modern amenities.

The staff was incredibly polite and attentive, matching the elegance of the hotel’s spacious lobby. A bright spot was enjoying the hot and cold sandwiches during breakfast, which kept mornings pleasant. However, the entrance could benefit from some modernization, and the decor in common areas felt somewhat outdated. On a couple of occasions, there were slight issues with noise from neighboring rooms, which could disrupt your rest.