Located in a serene environment close to the general garden area and walking trail, this hotel is perfect for those looking to escape the city. The breakfast buffet has a variety of options. The spa is fantastic, and staff there were professional and welcoming.

Some staff members need more training on customer service, and their attitudes could be improved.

The dinner at Rambling Vine Restaurant was delicious and the service was amazing. I also loved the spa treatments, especially the massage which left me feeling rejuvenated. I had a great time at the hotel. Even though some things could have been improved, I would definitely recommend it to others.

Friendly and helpful staff. Fantastic spa treatments and facilities. Great food and service at restaurants. Beautiful and well-maintained gardens. Relaxing environment.

Great buffet options, friendly staff, private pool rooms, spacious and peaceful, clean facilities.

Couldn't fault spa.

Value for money was excellent, with comfortable and spacious rooms. The location was beautiful and the staff treated us like royalty.

Breakfast offerings could be improved with a wider selection.

We enjoyed our weekend getaway to a lovely location with fantastic mountain views. The spa treatments were first-rate, and we savored the delicious food at the restaurant. We appreciated the complimentary rose petals and towel swans on the bed, as well as the comprehensive breakfast selection.

There were some noticeable drawbacks. We were placed in a noisy and crowded room, which lacked privacy.

The luxurious amenities and exclusive facilities at this hotel are stunning. From the relaxing Spa lounge to the heated swimming pool and manicured garden area, guests are ensured a sublime experience. The treatment rooms are very clean, and the massages are tailored to your needs. The restaurant's in-room breakfast was impeccable with a variety of special diet menus. The location advantage of this venue is that it is in a tranquil setting with a fantastic view of the surrounding area.

The staff seemed to be untrained and did not know much about the wine. Apart from this minor issue, the hotel's location and service were good.