The staff were incredibly friendly and helpful from the moment we arrived until we checked out. The location couldn't have been better, as it was within walking distance of the main V&A waterfront and just across the street from the beach. We felt completely safe in the area, which was full of tourists. The rooms were comfortable and the breakfast choices were excellent. Another highlight was the direct access to the waterfront and aquarium through the basement. We also appreciated the on-site car parking available. we were very impressed with the service and the quality of this hotel.

We would highly recommend this hotel to anyone looking for a comfortable and luxurious stay.

Convenient location near popular attractions and tour bus stop. Clean and comfortable rooms with good quality bedding. Helpful and friendly staff who accommodated requests. Terrace breakfast available.

The location of the hotel is fantastic, as it is close to the V&A waterfront and within walking distance of all the attractions. Guests can easily explore the shops, restaurants, and entertainment options nearby, making it a convenient choice for tourists. Additionally, some rooms offer beautiful views of the waterfront, providing guests with a pleasant ambiance during their stay.

The breakfast options offered at the hotel are quite limited and average in quality. Some guests have found the breakfast to be mediocre and not worth the price.

Convenient location, friendly staff, good parking, clean rooms, helpful customer service.

Couldn't find any faults at all.

This place is really close to the Waterfront which is the most happening place around here. It is conveniently located just a mere 10 minutes walk from there. The staff here bent backward to accommodate our needs and request at the reception desk. The spa and wellness centre on our floor was amazing, and we made use of it more than once. They also have a restaurant and bar area, and the breakfast spread had something for everyone. Room service was top-notch, and the amenities like ironing facilities, a sitting area, and a terrace were perfect. The free Wi-Fi in the rooms also worked great.

I would definitely recommend this place to family and friends.

I had a great value for my money with a comfortable room and lovely amenities. The hotel's location at the V&A is perfect, with lots of things to do and eat around. The staff were professional, welcoming, and extremely helpful.

The breakfast could have been improved with better timing and more food options.

The location was fantastic, with easy access to amenities and modes of transportation. The staff were friendly and willing to help. The spa facilities were worth the experience, providing a relaxing and enjoyable time. The hotel was clean and offered on-location parking. The food in the restaurant was very nice, with a skilled chef able to create delicious dishes. Despite the drought, the shower was good during the limited water usage period.

The rooms were small and cramped, making it difficult to properly fit luggage and move around. There were no chillout areas in the rooms, making it feel like you were only paying to sleep after returning from activities.

I loved the location of the hotel, safe to walk at night and close to Green Point and the Waterfront. My room was comfortable and clean, perfect for a solo traveler. The lounges on each floor were a nice touch. I recommend this hotel for its value and location.

Great complementary breakfast and friendly staff. Fantastic location near the waterfront and easy access to tourist attractions. The hotel offers comfortable beds, which are good for getting a restful night’s sleep.

The rooms were very small, and it was not comfortable for our family. There was little storage space for suitcases, and the room felt cramped.

I had a great experience at Protea Hotel. The location was perfect, allowing easy access to both the old city and the Victoria and Albert waterfront. The staff was friendly and helpful, and the rooms were modern, clean, and quiet. The breakfast was plentiful and delicious. I was very satisfied with my stay.

We had an amazing stay at this luxurious 4-star hotel. The location was perfect, as it was within walking distance of the vibrant waterfront area. We felt safe exploring the area, and there were plenty of restaurants to choose from. The staff at this hotel went above and beyond to make sure we had a comfortable stay. From the warm welcome at the reception desk to the attentive room service, we felt well taken care of throughout our stay. The hotel also offered a range of services, such as car hire and airport shuttle, which made our trip even more convenient. The room itself was spacious and well-appointed, with amenities like air conditioning and a mini-bar. We also appreciated the free Wi-Fi, which allowed us to stay connected during our stay.

This place is highly recommended to anyone looking for a luxurious and comfortable stay. We had no complaints and would definitely return if we have the chance to visit again.

As a tourist, I loved the perfect location and the friendly and helpful staff. The hotel offered clean and comfortable rooms, with excellent bedding that ensured a good night's sleep. Additionally, the hotel provided great value for money, with family rooms that comfortably accommodated our group of seven friends. The breakfast selection was plentiful and diverse, satisfying all tastes.

Felt welcome, nothing to complain about.

We had a wonderful stay at this hotel! The location couldn't be better, as it is just a short walk away from the vibrant waterfront. The room was perfect, exceeding our expectations with its cleanliness and comfortable bed. We enjoyed a delicious meal in the dining room, where the staff were incredibly friendly. The hotel also offers secure parking, which was a great convenience. The staff went above and beyond to accommodate our needs and requests, providing excellent service throughout our stay.

This hotel is highly recommended for families.

I had a fantastic stay at this hotel. The receptionist on arrival was incredibly helpful and friendly, making me feel welcome right from the start. The cleanliness of the rooms was impeccable, and the size of the rooms was more than satisfactory. The comfortable bed ensured a good night's sleep. Additionally, the location of the hotel was perfect, as it was within easy walking distance to the V&A waterfront. This made it convenient for me to explore the area and visit the nearby attractions.

There was nothing I didn't like.

Convenient location near key attractions and transportation options. Comfortable beds and well-maintained bathrooms. Friendly and helpful staff members.

Some staff members displayed rude and unpleasant behavior, causing distress and discomfort. Inconsistent maintenance of facilities, such as broken air conditioning and non-functioning lights.