We had a delightful stay in this charming boutique hotel nestled in lovely lavender gardens. Our room was elegantly furnished and spotless clean, with a comfortable bed and a well-appointed bathroom. The friendly staff, led by Maxwell, made us feel welcome from the moment we arrived. The breakfast buffet was delicious, with a variety of options including eggs made to order. We also enjoyed lounging by the pool, savoring the peaceful ambiance and the stunning views of the surrounding wine country. The open fireplaces in the common areas added a cozy touch to the overall experience.

We did encounter some noise disturbances from other guests during our stay.

I recently stayed at a beautiful boutique hotel in the heart of a charming town. The location was perfect, with shops and attractions just a short walk away. The room I stayed in was spacious and had a lovely private plunge pool. The staff were friendly and attentive, making sure I had everything I needed. The breakfast spread was delicious, with a buffet and a menu of hot dishes to choose from. The hotel also had a communal pool and well-maintained garden. it was a wonderful experience.

The lack of a fridge in the room, but the staff were happy to provide ice when needed.

The staff was friendly and attentive. The location was convenient, close to the main street. The rooms were clean and comfortable. Good breakfast options available. Lovely pool area.

I had the most amazing stay at Chapter House Boutique. The room was clean, spacious, and beautifully decorated. I absolutely loved the plunge pool - it was so refreshing and relaxing. The breakfast was perfect and the staff were incredibly friendly and welcoming. The location was also great, making it easy to explore the area. I highly recommend this hotel for a wonderful stay.

our recent stay at chapter house was absolutely delightful. the location was perfect, just a short walk to the center of franschhoek. the staff was friendly and helpful, making our romantic trip even more special. the charming decor and lovely breakfast on the veranda added to the overall enchanting experience.

The location of the hotel was perfect, allowing us to easily access all the attractions and activities in the city. the view from the hotel was stunning, with beautiful mountains in sight. the shower in our room was absolutely amazing, providing a luxurious and relaxing experience.

There was some construction work going on during our stay, which created a lot of noise and disturbance, especially on the first day. the lack of security in the car park led to our car being broken into, causing us a great inconvenience.

Great location, attentive staff, comfortable room with fantastic views, delicious breakfast, safe parking.

No negatives from this place.

We had a fantastic stay at Chapter House Boutique Hotel by The Living Journey Collection. The staff were incredibly attentive and went above and beyond to ensure we had a wonderful experience. The newly added accommodations were stunning, and the overall ambiance of the property was beautiful. The breakfast was absolutely amazing, with high-quality ingredients and a cooked-to-order option that was delicious. Additionally, the hotel's location was perfect - close to the main street but still quiet and peaceful. We were particularly impressed with the outstanding customer service when we encountered a room issue. Not only were we promptly moved to a different room, but we also received a complimentary bottle of wine. an exceptional place to stay with great customer service. We will definitely be returning.

Stylish and elegant, this hotel offered a truly luxurious experience. The exclusive amenities, like the serene and inviting outdoor swimming pool and the peaceful sun terrace with comfortable loungers, made my stay feel indulgent and lavish. The staff was attentive and provided top-notch service. The location was also perfect, only a short walk away from the main street and wine tram. The restaurant offered divine food with a good selection of special diet menus.

Although my stay was wonderful, there was one minor issue - the massage service was not available at the time of my visit. Despite this, the hotel offered plenty of other relaxation options in the spa & wellness centre, garden area, and leisure/TV room.

We had a fantastic stay at this hotel. The location was perfect, just a short walk to the restaurants in the village. The hotel facilities were great, especially the private plunge pool and the fire in our room. The cleanliness was top-notch and the staff were very friendly and helpful. The breakfast had a wide variety of choices and the staff, particularly Kian, went above and beyond to meet our requests. The hotel was close to the town centre, yet far enough away to enjoy some tranquility when needed.

Nothing to dislike.