The value for money at this hotel was excellent, with spacious and well-furnished rooms that made us feel right at home. The location was perfect, nestled in a quiet and scenic area while still being close to everything. The staff went above and beyond to cater to our needs and were incredibly welcoming throughout our stay.

The hotel breakfast menu could have had a wider variety of options to choose from.

It elevated our expectations from a 5-star hotel to a new level! Super clean, cozy, and with friendly staff, the hotel had fantastic facilities. We wished we could stay longer!

We recommend this hotel.

The breakfast at Crystal House Suite Hotel & Spa was exceptional, offering a wide range of local and international cuisine. The room was clean and comfortable with a fully equipped bathroom. The gym and pool area were great, providing a perfect place for fitness and relaxation. The hotel's location was excellent, close to everything but still in a quiet and scenic area.

The facilities at the hotel were top-notch. There was a great gym and pool area, perfect for staying active and relaxing. The breakfast was excellent, with a wide variety of local and international cuisine to choose from. The location of the hotel was also a major advantage, as it was centrally located and easily accessible to key attractions in the city.

One aspect that I disliked was the lack of kitchen utensils in the family room. It would have been convenient to have plates, knives, and forks available in the kitchen.

Spacious rooms, well-furnished with kitchens. Excellent staff, especially cleaners, front desk, restaurant & concierge. 7 star spa, child-friendly. Michelin-worthy restaurant. Worth every Ruble / Euro. Highly recommend.

Nothing not to like.

The hotel has spacious and well-furnished rooms that let you feel like you're in your own apartment. The staff is excellent, and the restaurant provides delicious food and excellent service. The location is also great as it provides beautiful lake views, which is a great advantage.

There are a few drawbacks to consider. The hotel charges for spas and room service separately, which can be inconvenient at times.

Crystal House exceeded our expectations in every aspect. The hotel had a wow effect with its exceptional product and food. The clean and well-maintained rooms felt like our own apartment, complete with a kitchen. The staff, from cleaners to concierge, were excellent and made us feel welcome. The spa was luxurious and child-friendly, while the restaurant offered amazing food and service. We highly recommend spending the extra money for this extraordinary hotel.

Nothing negative to say.

I had a fantastic stay at a luxurious hotel in a beautiful city. The spacious rooms were clean and cozy, and the breakfast was delicious with a wide variety of options. The staff was friendly and welcoming, making my experience even more enjoyable. I also appreciated the convenient location of the hotel, allowing me to explore the area easily.

We had a wonderful romantic getaway at this hotel. The rooms were spacious and well-furnished, making us feel like we were in our own apartment. The hotel staff were very welcoming and helpful, especially the front desk and concierge. The spa facilities were exceptional, providing us with a luxurious and relaxing experience. Additionally, the hotel's location was perfect, being close to everything we wanted to explore while still in a quiet and scenic area.

One thing we didn't like was having to pay for spa services and room service separately, which meant carrying cash or card around instead of charging everything to the room. Another downside was the high price of the hotel restaurant compared to the excellent dining options in the area.

Rooms are spacious and clean. Breakfast has a variety of local and international options. Gym and pool area are great. Staff is friendly and helpful. Easy check-in process.

The value for our money was exceptional, and the room had breathtaking views from the spacious balcony. The location was both convenient and serene, and the staff treated us with genuine kindness and attentiveness.

The food for breakfast could be improved with a wider variety of options.

We thoroughly enjoyed our stay at Crystal House Suite Hotel & Spa. As longer-term business travelers, we appreciated the spectacular facilities, staff, and food. The hotel provided a wonderful experience from beginning to end. The rooms were clean, cozy, and fully equipped with everything we needed. The breakfast offered a great variety of local and international cuisine. The gym and pool area were top-notch, allowing us to stay active during our stay. the hotel provided a welcoming and accommodating experience, giving us a true taste of Russian hospitality.

We felt cared for throughout our stay and had nothing to complain about.

Great spa area, helpful front desk, fantastic views from large balcony's, modern comfortable rooms, wonderful breakfast with excellent variety, excellent location in quiet scenic area.

This hotel is conveniently located near the city center, making it easy to explore all of Kaliningrad. The rooms are spacious, well-furnished, and feel like your own apartment. The staff is exceptional, providing excellent service from the cleaners to the front desk and concierge. The spa is outstanding, offering a luxurious experience for both adults and children. The restaurant serves incredible food, deserving of several Michelin stars. The view of the lake is simply beautiful and adds to the overall ambiance.

One minor inconvenience is that some staff members in the restaurant can be a bit arrogant and may have difficulty communicating in English.

Great spa, helpful staff, fantastic views, modern and comfortable rooms, wonderful breakfast.

Absolutely nothing to say about dislikes.