I was in Kigali for work and stayed at Five To Five for a few days. The hotel was the perfect base, close to the airport with a free shuttle service. The staff were friendly and helpful, making me feel welcome as a solo traveler. The highlight was the breathtaking view from the terrace and my room, overlooking the city and hills. The room was clean and comfortable, and the food was good. I highly recommend this hotel for its convenient location, excellent service, and stunning views.

Couldn't recommend this hotel more.

incredible stay, best in Kigali, exceeded expectations with amazing view, comfortable room and friendly staff

Amazing customer service. Upon arrival, I was greeted warmly by Solange at the reception. The rooms were spotless and had all the amenities I needed. The 24-hour restaurant had a delicious breakfast buffet and personalized service from Rebecca. The staff went above and beyond to make my stay comfortable and memorable, organizing taxis and even offering to bring breakfast to my room. The hotel also provided a free shuttle service to the airport and bus park. I highly recommend Five To Five for its affordability, cleanliness, and convenience.

I absolutely loved my stay at this hotel! The location was incredibly convenient, just a quick drive from both the airport and the Kigali convention centre. The staff here was exceptional, always welcoming and ready to assist with any request. The service provided was top-notch, from the room service to the car hire and laundry services. The hotel itself was very clean and tidy, and my room was spacious and comfortable. The air conditioning was a godsend on the hot days, and the mini-bar and sitting area added to the overall comfort. I also enjoyed the outdoor dining area, which offered stunning views over the city. the quality of service and the level of comfort provided at this hotel were truly outstanding.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

The staff were very welcoming and accommodating. The rooms were clean and beds were comfortable. The view from the bar and most rooms was fantastic. The hotel provided a shuttle service for airport transportation.

Nothing, everything was great.

We had a great stay here! The location is perfect for those attending events at the nearby convention centre or for those looking for a convenient airport stopover. The room service was outstanding and we appreciated the free airport shuttle service. We also enjoyed the terrace for a nice evening drink overlooking the city. The staff was friendly and gave excellent service during our stay. we highly recommend this place to families looking for a comfortable and convenient stay.

We loved the attention to detail at this hotel! From toothbrushes and toiletries to daily bottled water and mosquito nets, they thought of everything. The shuttle service was a lifesaver and the strong wifi made it easy to stay connected. The staff went above and beyond with their hospitality, delivering fruit plates and providing warm smiles and helpful tips. The view from the hotel was stunning, especially from the restaurant.

We felt so welcome, no complaints!

The staff's attentiveness and caring went above and beyond. The rooms had amazing views and comfortable balconies. The value for money was exceptional, with excellent breakfasts and a great selection of fresh fruit. Each room had a beautiful coffee table book on Rwanda, providing exceptional information. The transport to and from the airport was perfect and included in the costs. A stocked bar fridge in the room had the same prices as the downstairs bar.

Felt like relaxing at home, no reason to complain.

My stay at Five To Five Hotel in Kigali was worth every penny. The room was excellent and had a stunning view. The staff treated me with utmost hospitality and warmth, making me feel at home. The location was convenient, and the hotel provided top-notch amenities upon arrival.

The breakfast offerings could be improved with a wider selection of dishes.

The hotel's location was excellent, with plenty of bars and restaurants nearby. Additionally, the free airport transfer was a huge bonus and made our arrival and departure hassle-free.

While the hotel offered great service and cleanliness, the rooms were a bit dated and could use some refurbishment. Additionally, the breakfast options could have been more varied and had a wider selection.

I got great value for my money at the hotel, with a comfortable room and beautiful view. The staff treated me like royalty, providing excellent service from start to finish.

The breakfast experience could be improved by offering fresher bread options.

I was pleasantly surprised by the exceptional service at Five To Five. The staff went above and beyond to make me feel welcome, and their responsiveness to my requests was impressive. The airport shuttle was a convenient perk, and the internet connection was excellent. The clean and comfortable deluxe suite with efficient air conditioning made my stay enjoyable. I highly recommend this hotel.

Plentiful and tasty breakfast and evening meal options. Indoor and outdoor dining area with city views. Conveniently located for airport with free transfers. Large comfortable beds, good air conditioning, and very clean.

Had a fun Christmas time and the free drinks and cookies were a nice touch. The location was perfect for getting around and the free shuttle to the airport was very helpful. Loved the pool and the fact that it was open late which was great since we had a late arrival.

The room was outdated and not very clean. The sheets had some stains on them and there was a musty smell.

The staff was welcoming, polite. Free airport shuttle. Help with carrying luggage. Friendly with kids. Nice and clean room with hot water. Reminder call for airport transfer. Breakfast to go ready.