the staff's warmth and attention to detail, from personalizing meals to lighting our room's fire, made us feel truly pampered. the relaxation facilities like foot massages and garden area added to our enjoyment, while easy access to Volcanoes National Park and cultural landmarks fostered unforgettable family bonding moments. Can't recommend this place enough! .

Polite and friendly staff, delicious food, incredible service. Welcomed us with a fire in the room and cleaned our hiking shoes. Kinyarwanda lessons during dinner. Private and spacious room in beautiful gardens. Perfect location for national park access.

Huge, spotless rooms. Delicious food with vegetarian options. Stunningly designed lounge with volcano views. Helpful and accommodating staff. Gracious and efficient service. Luxurious amenities like fires and hot water bottles. Convenient location near park entrance and research center. Memorable birthday celebration.

All was good.

This hotel was simply amazing! the room was huge, clean, and had all the amenities we needed, including a kettle and fridge. the best part was the staff - they were so friendly and helpful, making our stay super enjoyable. We also loved the location, it was close to all the important places but still tucked away in a quiet spot. Plus, the gardens were beautiful, we even spotted some lovely little birds!

Honestly, there was nothing we didn't like about this hotel.

The lodge is conveniently located near the national park entrance, making it an ideal base for gorilla and golden monkey trekking. The rooms are spacious and clean, with amenities like kettles and fridges. The staff is friendly and helpful, organizing transportation and tours. Guests have raved about the delicious food, especially the homemade soups. The lodge also has a beautiful garden and stunning views of the volcanoes. the lodge is within walking distance of the newly opened Dian Fossey Foundation, which is a must-visit.

The lodge could improve on providing vegetarian options on their menu.