We had an amazing stay at this place. The location is perfect and central to everything we wanted to do. The staff were incredibly friendly and attentive, always making us feel welcome and remembered our names. The rooftop restaurant had an incredible view of the surrounding area and the food was delicious. We also loved the fact that they had room service available, which was a huge help when we needed to catch up on work in the evening. The Wi-Fi was fast and reliable, making it easy to stay connected. the service and amenities provided enhanced our comfort and made our stay even more enjoyable.

This venue is highly recommended for families.

I absolutely loved my stay at this hotel! The staff were incredibly friendly and helpful, always ready to assist with any questions or concerns. The location was perfect, with easy access to all the major tourist attractions in town. The rooftop restaurant provided stunning views of the city and the surrounding mountains. The room itself was top-notch, with a comfortable bed, modern decor, and a spacious bathroom. The breakfast buffet was delicious, offering a wide variety of options. this hotel provided everything I needed for a fantastic stay in Kigali.

The presence of aggressive panhandlers near the hotel, but this is something the hotel has no control over and can be easily managed by using an alternative entrance.

I was pleasantly surprised by my stay at Ubumwe Grande. The customer service exceeded my expectations, with the staff going above and beyond to ensure my needs were met. The room was beautiful and comfortable, offering a stunning view of the city and surrounding hills. The rooftop terrace was a highlight, with amazing views and a delicious dinner at the bar and grill. The breakfast buffet was extensive and delicious, with a variety of options to choose from. The cleanliness of the room was impeccable, and I appreciated the modern decor. The hotel even offered a gym with helpful staff available for assistance. I highly recommend Ubumwe Grande for a wonderful stay in Kigali.

Great rooftop bar with stunning views, efficient staff, and popular with city residents.

Felt very relaxed, nothing too much trouble.

The rooftop bar and pool offer stunning views of the city. The staff, Eric, Innocent, and Agnes, provide exceptional service. The hotel is conveniently located near shopping, cinemas, and attractions. The rooms are sparkling clean with welcoming showers and bathrooms. The gym and heated pool are amazing amenities.

The complementary breakfast and shuttle service were a nice touch, and the location was convenient for exploring the area. The rooftop view was stunning and made for a great photo opportunity.

The room was not well-maintained and required some attention. The bathroom had noticeable mold, and the air conditioning struggled to keep up with the heat.

Comfortable chairs during check-in, free water provided. Fast Wi-Fi, great for business trips. Room service available, perfect for working late. Amazing rooftop bar, beautiful views of the city day and night. Delicious breakfast variety, close to other top hotels. Spacious and well-equipped 2-bedroom suite. Friendly and helpful staff throughout the hotel.

The breakfast was delicious with a variety of spices in the omelette and fresh squeezed juice. The beef kebab was great and the fruits were appetizing. The view from the restaurant and our bedroom was perfect. The staff were accommodating and friendly and the rooftop pool was a joy to use in the morning.

No.

Great value for money, spacious and modern room with a fantastic city view. The staff at Ubumwe Grande were friendly and attentive, making my stay truly enjoyable.

The breakfast option could be improved with a wider selection of hot food.