My stay at this hotel was very comfortable. The location was perfect for accessing the holy mosque easily. The staff were friendly and accommodating. Although there were some minor issues with the cleanliness of the room, they were resolved quickly by the housekeeping team. I would recommend this hotel for anyone visiting Medina.

The service at the hotel was excellent, with friendly and attentive staff who were always quick to respond to our needs. The breakfast provided was delicious, with a wide variety of options to choose from. The hotel's location was also very convenient, as it was situated close to the main attractions and transportation hubs in the city.

There were a few aspects of the hotel that could have been improved. the room service was not up to par, as there were long wait times and no response to our calls.

The New Madinah Hotel provided excellent facilities and amenities during my stay. The staff were extremely friendly and accommodating, ensuring that all my needs as a disabled guest were met. The room was spacious and comfortable, with clean and well-maintained washrooms. The breakfast offered a wide variety of delicious options. Additionally, the hotel's location was ideal, just a few minutes' walk from Masjid Al-Nabawi, providing a beautiful view of the Prophet's Tomb. The service and value for money were exceptional, with every small request being fulfilled to the best of their ability.

I felt taken care of like family during my stay, with the staff always going above and beyond to ensure my comfort and satisfaction.

The breakfast buffet at New Madinah Hotel was exceptional. The variety and quality of food provided were top-notch. It was a great way to start the day and energize for exploring the city.

Good location near the mosque. Spacious rooms, even regular rooms. Excellent staff service and cleanliness of the facilities. Good variety of breakfast options. Free wheelchair assistance and car parking.

The location of the hotel was great, it was very close to the main attractions of the city. The breakfast provided by the hotel was delicious and had a wide variety of options to choose from. Additionally, the rooms were spacious and provided a comfortable stay during our city trip.

There were a few negative aspects during our stay. The cleanliness of the rooms was not up to par, with visible stains on the bed sheets and sofa.

This hotel offers fantastic value for money. The prices are very reasonable for what you get. The location is very close to the main attraction, the Mosque of the Prophet, making it convenient for those who want to be near this holy site. The staff provides excellent service and is attentive to detail. The rooms are comfortable and come with good facilities, including two or three beds depending on your needs. The breakfast, which is included in the rate, offers a wide variety of food options that change daily.

Nothing to complain about, everything was just fine.

We loved staying here because it's very close to the main attraction - the Mosque of the Prophet. It was so easy to get there. We also enjoyed the excellent room service and the availability of car hire and laundry. The free shuttle service and tours/ticket assistance was a fantastic bonus. We really appreciated the ironing facilities in our room, as well as the air conditioning and tea and coffee facilities. The electric kettle was easy to use, and the mini-bar was well-stocked. We would definitely stay here again.

We would recommend this hotel to our family and friends. Some staff members could benefit from more training in customer service and hospitality.

Great New Year stay! Enjoyed complementary breakfast & free shuttle service to city center. Perfect location with easy access to local attractions. Clean and comfy room with great view.

Bathroom needs updating and the noise level from the street was a bit high.

The hotel offered two key amenities that made our stay comfortable: spacious rooms and a convenient location. The rooms were larger than expected, allowing us to relax and move around freely. the hotel's location was ideal, as it was situated in close proximity to the main attractions, making it easy for us to explore the surrounding area. Lastly, we appreciated the friendly and helpful staff who were always willing to assist us during our stay.

There were a few aspects of our stay that we didn't appreciate. the cleanliness of the hotel was not up to par.

Convenient parking, close to Roza Rasool and historical places. Courteous staff, quick room service. Zohaib at front desk was helpful. Clean rooms, corridors, and restaurant. Delicious breakfast with good variety. Decent internet speed for video calls. Great for families with 2 small kids.

Felt right at home, nothing seemed like too much trouble.

The hotel is clean and the staff is polite. Room service is available upon request. Free parking is available, but can be limited. The breakfast has a good variety and is tasty. The location is not far from the mosque, but requires some walking. The internet speed is good for video calls.

Conveniently located near Haram, with a short walking distance. Clean rooms and good service from reception staff. Breakfast offers a variety of food options for different ethnicities.

We had an excellent stay at this hotel. The location was very convenient, as it was very near the Mosque of Prophet. We were able to easily get up on time and leave for Haram since the hotel was so close. The cleanliness of the hotel was also impressive, everything was well-maintained and tidy. The breakfast buffet had a wide variety of choices, and the staff were very helpful and accommodating. we had a great experience during our stay.

No complaints.

Convenient location near a mosque. Clean rooms with comfortable furnishings. Friendly and helpful staff. Good Suhoor Buffet. Easy parking in the garage.