The lobby was stunning and the staff were exceptional, especially Nisham who went above and beyond to make our stay unforgettable. Despite a damp room, the staff were quick to upgrade us and fix the issue. Breakfast was delicious and the location was great. I highly recommend this hotel.

We had an amazing stay here. The location is perfect as it is near market shops and restaurants. The room was spacious, well-equipped with ironing facilities, air conditioning, tea and coffee facilities, and a mini-bar. The staff at the reception desk were very accommodating and even gave us a free upgrade upon request. The rooftop pool was a great place to relax while enjoying the sunshine.

Highly recommended for families looking for a luxurious and comfortable stay.

Friendly staff, spacious clean rooms, well-equipped gym, extensive breakfast options.

No solution to limited device connectivity.

Friendly staff, efficient check-in process, and personalized arrangements available upon request. Excellent dining options available, particularly the steakhouse on the sixth floor. Room service and housekeeping are of the highest quality. Good location for F1 racing events and other activities in the surrounding area. Impressive amenities, including a well-equipped ladies' gym and strong WiFi connectivity.

The staff attitude was exceptional, especially Al Waleed - a professional gentleman with great manners and attitude. The hotel is a state of art, with clean surroundings and marvelous architecture. The location is in the best area in Jeddah, with plenty of amenities nearby. Special thanks to Mr. Abdulqqader, a phenomenal staff member who went above and beyond to ensure a smooth and enjoyable stay.

Could not be improved in any way.

I recently stayed at Hotel Galleria By Elaf for 9 nights during the Formula 1 races. The location was convenient, with various attractions nearby. The check-in and check-out process was incredibly fast, thanks to the efficient and helpful receptionist Mr. Abdulgader. The hotel staff, including the porters, manager, and breakfast waiters/chefs, were exceptional and truly cared about ensuring a great experience. The gym facilities were impressive, with separate sections for males and females. The hotel itself is grand and elegant, with a stunning atrium and a wide range of dining options. The staff's professionalism and hospitality made my stay truly five-star worthy.

I strongly recommend this hotel.

The hotel is located in a busy area that offers a great selection of shopping malls and dining restaurants. I appreciate the staff's prompt response when rectifying issues like cleaning or language barriers. The spacious rooms with new technology, quiet ambiance, and huge clean restrooms make for a comfortable and luxurious stay.

The staff in one of the incidents didn't handle the problem adequately, leading to disappointment.

The luxurious amenities provided at this hotel exceeded our expectations. the staff was polite, cooperative, and went above and beyond to fulfill our needs. the spacious room had exclusive advantages, including a treatment room, facial, full-body massage, and outdoor swimming pool with sun loungers. the restaurant served a delicious buffet breakfast, and the rooftop pool had a sun terrace with beach umbrellas.

The hotel is located in a great area near market shops and restaurants, and the staff are very friendly and attentive. The rooms are spacious and well-equipped with beautiful views. The breakfast spread is delicious with plenty of options. Based on the review, I really appreciate that the hotel is well-maintained and located in a lively area with lots of convenient amenities. It's nice to hear that the staff are hospitable and that the rooms are comfortable with lovely views. Lastly, the breakfast sounds like a great way to start the day with a plentiful and diverse selection of delicious food.

No negative aspect to mention.

The room was spacious and had all the facilities needed. The location was superb. The reception staff were very helpful and friendly. The hotel had a pool deck with a lifeguard and a pool with both shallow and deep ends. The breakfast restaurant had active waiters and waitresses who helped everyone. The staff spoke English and were polite.

Felt like a true getaway, no complaints.

The hotel exceeded my expectations with its luxurious amenities and prime location. the staff were friendly and helpful, catering to our needs promptly. the outdoor pool and sun terrace were perfect for relaxing after a busy day exploring the city. the restaurant served a delicious continental breakfast which we enjoyed in the comfort of our private facilities. The room was well-designed and furnished with exclusive advantages that made our stay comfortable. Cons: the only minor issue was the limited spa services available during our visit. this did not diminish our positive experience of the hotel.

The breakfast was tasty and included a variety of options. the undercover car park was convenient and kept our car out of the direct sunlight. the hotel was in a great location close to key attractions and public transportation. We also appreciated the helpfulness of some of the staff members.

We also found the housekeeping to be lacking as we had to request additional items that were not provided for us.