The room was spacious and clean. Staff was friendly and helpful. Good central location. Comfortable bed.

Was all great.

Located in a busy residential neighborhood, this hotel is conveniently close to two metro stations, making it easy to access the El Prado area. The rooms are nicely furnished with stylish decor, and the bathrooms are clean and spacious. The staff is friendly and helpful, always ready to assist with any requests. The breakfast offers a great variety of options, ensuring a satisfying start to the day. the hotel provides a comfortable and enjoyable stay with its convenient location and excellent service.

Some guests experienced a lack of communication regarding their special requests for the room, which could have been improved.

I had a comfortable stay at Ac Hotel Avenida De America. The room was cozy and the bed was comfortable. I enjoyed the convenience of having a coffee machine in the restaurant to make a hot drink. The location of the hotel was also convenient, with a few good restaurants within walking distance. I would recommend this hotel for a pleasant stay.

As young holiday goers, we loved the convenient location of the hotel near Avenida de America and Diego de Leon metro stations. The room was clean and comfortable, and the bed was spacious. The breakfast had a great selection and the staff were friendly and helpful. The fitness room, though small, was well-equipped and provided towels and water. The hotel also had a good room service and a restaurant that operated from Sunday to Thursday.

Felt very well taken care of, no complaints at all.

Friendly staff, early check-in allowed, helpful. Nice and clean interior, spacious rooms and bathrooms. Comfy beds. Close to metro station, cafe/bakery, and supermarket for convenience.

This hotel was a pleasant surprise in terms of value for money. The prices were fair and reasonable for what was offered. The attention to detail was evident throughout the hotel, especially in the well-maintained rooms with very comfortable beds. The modern furniture added a touch of style to the overall experience. Additionally, the location of the hotel in a busy residential neighborhood provided a nice escape from the hustle and bustle of the city center.

All was in order, no complaints.

Cleanliness was impeccable. Hotel facilities were top-notch, including a well-equipped gym and a separate restaurant. The location was very convenient, with two metro stations nearby for easy transportation to popular attractions like Goya, Cibeles, and Puerta del Sol. The staff was extremely friendly and helpful.

No issues.

As young holiday goers, we loved the modern and spacious rooms at the hotel. The cleanliness was top-notch, and the staff were very friendly and accommodating. The location was great, with easy access to public transportation and key tourist attractions within walking distance. The nearby Lidl and bakery café were convenient for meals, and the hotel itself was quiet, allowing for a good night's sleep.

Felt spoilt, no complaint.

The room was spacious and had a comfortable bed. Complementary coffee and tea were available in the room. the hotel is close to public transportation and easy to access from the airport.

The surrounding neighborhood is rundown and doesn't offer many activities. I didn't feel very safe walking around after dark.

The hotel has a convenient location, being next to a metro station and 25 minutes away from the center of Madrid and the main convention center. The rooms are comfortable, with amenities such as a coffee machine and soap dish provided. The staff is professional.

The sound insulation in the hotel is poor, causing disturbances from outside noise.