The hotel is like a mini castle in a quiet and cozy part of town. The staff is amazing and the rooms are stunning. The breakfast in the garden is exceptional. The building has a lot of character with charming decor and attention to details. The location is perfect, and the beds are comfortable. a beautiful property with modern amenities.

Felt at home, no complaints whatsoever.

Amazing boutique feel, helpful staff, unique rooms, exceptional breakfast in garden, lavender popcorn at bar.

I had a truly impeccable experience at Santo Mauro, A Luxury Collection Hotel. From the moment I arrived, I felt like royalty. The stunning property and fantastic location made for a truly luxurious stay. The service was top-notch, with every staff member going above and beyond to ensure my comfort and satisfaction. As an Ambassador Bonvoy member, I was pleasantly surprised to be upgraded to a two-level suite. The room was spacious, well-appointed, and had breathtaking views of the Duke's house. The hotel's bar and dining options were equally impressive, offering a great selection of drinks and delicious food. The attention to detail and overall level of service made this a truly memorable and pampering experience.

The only drawback of my stay at Santo Mauro, A Luxury Collection Hotel was the length - I wish I could have stayed longer to continue enjoying the beauty, splendor, and impeccable service offered. But this only speaks to how wonderful the experience was!

The value for money was great, and the room was superb. The location was perfect, and the staff treated me like royalty.

The breakfast experience could have been improved by bringing each course separately.

We loved staying at this hotel in the Salamanca neighborhood. It is located on a quiet street, yet is near all the major attractions in this city. The luxury shopping area is just a short walk away. The breakfast was delicious and the staff was friendly and helpful.

None.

Beautiful building and interior design, friendly staff, late check-out allowed, perfect location, comfortable beds. Amazing 5-night experience. Recommended.

Stunning location, lovely and knowledgeable staff, ultra clean rooms, fresh and homy food, beautiful building and interior design, perfect location.

Nothing not to love.

In a quiet, residential area. Close to shopping, restaurants, museums, and parks. Chic decor with attentive staff. Lavender popcorn at the bar is a unique treat. Cosy, clean rooms with dreamy beds. Excellent breakfast with a la carte options.

Incredible service on demand. Plentiful taxis and Uber. Walkable to Plaza Major. Large unique rooms to the highest contemporary standard. Custom rooms with top-notch amenities. Quieter residential neighborhood. Elegant decor and attention to detail. Friendly and helpful staff. Cosy and clean rooms with dreamy beds. Perfect breakfast room with a la carte menus.

Beautiful hotel. Friendly staff. Great food and service. Stunning location. Lovely and knowledgeable staff. Ultra clean rooms. Fresh and homy breakfast. Incredibly helpful staff. Lavender popcorn at the bar.

Nothing for me.

Sumptuous decorated hotel with well-appointed rooms. Excellent shower and nice bathroom. Located in a civilized, residential neighborhood. Close enough to walk to shopping, restaurants, museums, and parks. Staff and decor make you feel like you're staying at a chic, rich friend's home. Incredible service available on demand. Plentiful taxis and Uber. Remarkable large unique rooms to the highest contemporary standard. Every room is custom. Antiques renovated and furnished to the standard of World of Interiors or Architectural Digest. Makes the Ritz look like an also-ran at an arresting price point.

Felt relaxed, no complaints.

During my Christmas stay, the hotel provided excellent service and the rooms were well-maintained. The location was also very convenient, with easy access to transportation and nearby attractions. Additionally, one of the best aspects was the delicious breakfast offered, with a variety of options to choose from.

I found the prices of the food in the garden restaurant to be quite high, which was a downside. Another negative aspect was the quality of the pillows, as they were lumpy and provided no support.

We had an incredible stay at this luxury hotel in Madrid. The service was impeccable, and the staff went above and beyond to make our stay memorable. The atmosphere in the hotel was regal and elegant, and the historic palace setting added to the charm. The breakfast in the beautiful outdoor courtyard was a highlight, with a wide variety of delicious options. The location was perfect, not too far from the city center and close to exclusive shopping areas. we highly recommend this hotel for a luxurious and unforgettable experience.

I absolutely loved my stay at this hotel. It was worth every penny and the room was amazing. The location was perfect, nestled in a quiet and charming neighborhood. The staff treated us like VIPs, making us feel right at home.

The breakfast offerings could be improved by serving each course separately rather than bringing everything out at once.

Incredible service, remarkable unique rooms, plush amenities, peaceful location, helpful staff.

Nothing to complain about at all.