Comfortable rooms, great mattresses, helpful staff, excellent location, walking distance to historic center.

Nothing bad to say.

Gorgeous room with French doors and private terrace, overlooking Castillo de Ponferrada. Hot water occasionally ran brown. Surly yet efficient staff. Walking distance to historic center and Camino de Santiago. Well-equipped rooms with comfortable beds and duvets. Convenient location near train station. Pleasant town.

Great location for exploring the city, just a short walk from the main sights. the breakfast offered a good selection and the coffee was fantastic. the staff was friendly and always willing to help with recommendations for things to do in the area.

Lack of facilities, no restaurant or bar on site. the room decor seemed a little outdated and basic.

We had a fantastic stay at this luxurious 4-star hotel! The location was perfect, situated in a non-touristy neighborhood with interesting shops around. It was also conveniently close to the city attractions, making it easy for us to explore the area. We were delighted to find a very nice restaurant nearby, where we enjoyed delicious meals during our stay. The service at this hotel was top-notch, with the staff, especially at the reception desk, going above and beyond to ensure our comfort and satisfaction. They were friendly, helpful, and provided excellent recommendations for things to do in the area.

In summary, this place is highly recommended! With its ideal location, excellent service, and comfortable rooms, it provides the perfect base for exploring the city.

Comfortable and personal room with convenient areas and a tasty breakfast. The mini bar included non-alcoholic drinks. The location is close to the train station and within walking distance to the Castle. The staff are very helpful and the town is pleasant.

The hotel was conveniently located near the train station, making it easy for us to travel. We also found a fantastic restaurant just a short walk away, where we enjoyed delicious meals. The neighborhood surrounding the hotel was non-touristy, giving us a glimpse of local life and providing interesting shops to explore.