The value for money was fantastic, with a gorgeous room and comfortable beds. The location was perfect, within walking distance to attractions, shopping, and restaurants. The staff, although not fluent in English, were patient and helpful.

Breakfast offerings could be improved with more variety.

Located within the city walls, convenient for exploring. Spacious, aesthetically pleasing room in a castle setting. Comfortable, firm beds. Great location for walking to attractions, shopping, and restaurants. Hotel room had a nice view of a statue.

The hotel room was gorgeous, fantastic value for money. Staff patient and helpful. Convenient location near parking and attractions. Spacious, clean rooms with good views. Friendly check-out staff.

Can honestly say there wasn't anything not to like.

I had a fantastic stay in this hotel. The location was perfect, right next to the Wall of Avila, and close to the castle. The hotel was also conveniently close to a bus stop at the bottom port, making transportation easy. The cleanliness of the hotel was impeccable, and the staff was helpful and friendly.

Can honestly say there wasn't anything not to like.

The hotel is conveniently located just outside the town walls, making it easy to explore the city. It is also close to a bus route, with a bus stop at the bottom port for convenient transportation. being close to the castle provides a historical and picturesque backdrop for your stay. The room is well-equipped and clean, providing a comfortable and enjoyable experience.

The location is ideal for exploring the walled city. The room is bright with large windows. Parking is conveniently available in front of the hotel. The hotel accepts dogs. Great dining options nearby.

the location was superb, right in the heart of the city. I loved being able to walk everywhere and explore all that the city has to offer. Secondly, the staff were friendly and attentive, always ready to assist with any queries or requests. Thirdly, the rooms were lovely, especially those on the fourth floor with their charming views. The bathrooms were clean and well-maintained, providing a comfortable and pleasant experience. Lastly, the breakfast was delicious and offered a variety of options to start the day off right.

No negative aspects to mention, everything was perfect.

Convenient location in the heart of the historic district and close to public transportation. the room was clean and comfortable with a great view. the staff was helpful and accommodating, providing us with useful information about the city and its attractions.

There were some minor issues with the bathroom that could have been improved. the elevators were often crowded and took a long time to arrive.

Lovely hotel that is conveniently located near the city gate. We enjoyed walking to the city center and exploring the beautiful city walls at night. The hotel is dog-friendly, although our room had some furniture damage caused by a previous guest's dog. The hotel tried their best to cover it up, but it's a shame that not all pet owners are considerate. We had a delicious dinner at an excellent restaurant just around the corner, Meson del Rastro. The taster menu for two was a great deal at 39 euros and the ambiance with stags antlers and beams was brilliant. I would recommend this hotel.