As a disabled traveler, I really appreciated the professional and helpful staff at the hotel. The room and bathroom were spacious and comfortable, making it easy for me to maneuver. The hotel had excellent accessibility options and amenities that catered to my needs.

I felt incredibly welcomed during my stay and had no complaints whatsoever. The hotel exceeded my expectations and provided a seamless experience.

Central location, accommodating staff, modern & clean rooms, great views, quiet rooms, spacious rooms.

Nothing I didn't like to be fair.

Our room was spacious and equipped with amenities like a Nespresso machine and great soundproofing. The hotel's central location was perfect for exploring Madrid's attractions and enjoying local bars and restaurants. we highly recommend staying at Nh Collection.

had a lovely romantic weekend in Madrid and Nh Collection made it even better! The staff were welcoming and helpful, the room was comfortable, and the location was perfect - everything within a 20-minute stroll!

Noisy surroundings, couldn't sleep with open windows.

the staff at this Nh Collection hotel were incredibly friendly and helpful throughout my stay. They even allowed me to use the spa room to freshen up when my room wasn't ready upon arrival. the room itself was spacious, spotless, and had all the amenities I needed, including free Wi-Fi and a kettle. the location was perfect, within walking distance of all the main sites in the city. I highly recommend this hotel to fellow travelers looking for a cozy and convenient place to stay in Madrid.

Nothing, no complaints at all 😊

Large, clean room with comfy bed, Wi-Fi, kettle, and daily toiletry replacement. Professional, friendly staff available for restaurant and sightseeing recommendations. In a bustling area with various food options and shopping. Close to museums and attractions.

the reception service was excellent and the staff, particularly Julian and Ebru, were warm and friendly. the rooms were clean and well maintained, thanks to the efficient housekeeping team. the location of the hotel was perfect, and we enjoyed the comfortable room and the convenience of the parking facility nearby. the NH Collection team made our stay memorable and we hope to visit again in the future. Thank you!

No complaints whatsoever! 👍

As women traveling alone, we felt safe and secure in this hotel. The staff were attentive and friendly, making us feel welcome and well taken care of. The rooms were spacious and comfortable, with all the amenities we needed, including bathrobes, slippers, a fridge, and a safe. The location was perfect, surrounded by lively outdoor dining, tapas bars, and shopping. It was easy to explore the city and access transportation options.

Felt like home, no complaints at all.

I recently stayed at Nh Collection Palacio De Tepa for a weekend trip. The hotel's central downtown location made it convenient for exploring the city. The staff was friendly and always helpful, ensuring a pleasant stay. The room was clean, comfortable, and spacious, offering a peaceful retreat after a day of sightseeing. The breakfast served at the hotel was delicious, with a wide variety of options to choose from. Despite not having a view from our room, we didn't mind as we spent most of our time exploring the city.

Strongly recommend this hotel.

This hotel is the perfect choice for a family vacation, with its fantastic location in the center of Madrid's historical area. It's just a short walk to wonderful outdoor squares, perfect for entertaining kids. You'll be amazed by the great service and delicious breakfast. Rooms are clean and spacious, with charming balconies and high-quality bedding.

One downside worth mentioning is the possibility of minor noise disturbances from outside the hotel.

The hotel exceeded my expectations in every way. The room was spacious, comfortable, and impeccably clean. The staff were incredibly helpful, professional, and friendly. The location was perfect, within walking distance to museums, restaurants, and shopping. The restaurant served delicious food and the waitstaff were knowledgeable and attentive. I highly recommend this hotel to all travelers.

We stayed at this hotel and it was an unforgettable experience. the service was exceptional, and the rooms were luxurious and provided exclusive amenities that exceeded our expectations. the spa center and massage services were also outstanding.

Our only minor issue was the lighting in the closet which had very fast-motion sensor lights that turned off instantly, which was slightly frustrating. this was a minor annoyance and did not impact our overall experience at the hotel.

The staff were incredibly helpful and friendly, even offering complementary drinks upon arrival. the location was absolutely perfect, with easy access to nearby restaurants and attractions. the comfortable rooms provided an extra benefit, with beautiful views and plenty of space to relax.

Although the breakfast was delicious, it was quite expensive compared to other options nearby. the noise level outside of the hotel could be a bit overwhelming at times, making it difficult to fully relax.